Teams | Collaboration | Customer Service | Project Management

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How To Build Cybersecurity Culture At Your Company

Cybersecurity is a key priority for small, medium, and large companies. If you are a keen internet user or a lover of news and trending topics, I am sure you already know the current threats surrounding the cybersecurity realm. Cybersecurity threats are now a nightmare that faces all levels of organizations. Malware attacks, DDoS threats, phishing, brute force, SQL injections, etc. are running riot in the internet streets.

360-Degree Feedback: How to Do It Right and Harness Its Power

360-degree feedback sounds quite like the Panopticon to some — is it crucial to observe the employees from multiple points of view? 👀 We assure you it’s far less creepy, and extremely helpful to both leaders and staff. However, you need to learn about the dos and don’ts of 360-degree feedback for it to work: let’s talk about it.

Everything You Need to Know About Virtual Offices: Advantages, Disadvantages, and More

It’s not a secret that working under the standard office nine-to-five work schedule in a physical office setting got very difficult due to social mobility and physical limits to contain the spread of the COVID-19 epidemic. This situation led certain businesses to establish virtual offices as a survival strategy for their economies and livelihoods. A virtual office can be a great way to get the benefits of having a physical office without renting or purchasing physical space.

Webinar: Collaborate Seamlessly with Zoho Projects + Microsoft Teams

Promote contextual work conversations by integrating Zoho Projects with Microsoft Teams. You can now collaborate seamlessly by bringing your Projects work items right within Teams. Watch this webinar to learn how to set up and work with the Zoho Projects + MS Teams integration.

Customer Service Trends in 2022

With 92% of consumers expecting to continue to contact customer service at or above pandemic-era rates, we are facing a future where companies that aren’t customer-centric will have a hard time surviving. This is why companies must keep up with customer service trends so that they’re able to cater to these evolving customer needs.

How Does Investing In AI Pay Off In Your Financial Services CX?

Today, nearly 9 in 10 Americans use digital apps and services to manage their finances – a 52% growth rate from 2020. Along with this digitalization of financial services, the unbundling of services and a shift from working with one bank to using various apps and services for different financial needs is on the rise.

8 ways to increase your agency's profitability

If you were profitable last year, congratulations! It's a good reason to celebrate and offer your employees some profit-sharing bonuses. However, past profitability doesn’t guarantee your future bottom line will always be as exciting. Business owners know they can never stop growing, improving, and reaching beyond their comfort zones.

What is employee experience? Guide for the future of work

One thing about employee experience is very clear: Workers don’t want to go back to the days of long commutes and uncomfortable pants. Collectively, workers are calling BS on “the way it’s always been done” in favour of flexible work and healthier work-life boundaries. Instead of drawing a line in the sand, now is the time to bring your employees to the collaboration table and start problem-solving. In the future of work, employees are your most important stakeholders.

10 Customer Tools For Business Consultants

The best customer tools for business consultants can elevate your consulting business and make it more efficient. If you are constantly looking for new ways to drive operational efficiency and streamline your workflows, you need to take some of the tools on our list for a test drive. With an abundance of tools on the market, there is no shortage of options to choose from.