Teams | Collaboration | Customer Service | Project Management

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Courier Live: Sending notifications from a Jamstack site

Paul Chin, Jr from Begin joins Aydrian and shows him how to use Begin to stand up a simple website with a form to send to Slack & SMS using Courier. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API. Begin: Effortlessly ship web apps & APIs on AWS

How to Draft an Email Policy (Plus Free Template)

Looking to create an email policy for your business? Email policies are essential if you don’t want your employees to misuse their work email accounts. Not only does an email policy protect your business from unnecessary legal trouble, but it also creates clarity for your employees by setting proper expectations and guidelines on how to use email with the company’s computing facilities. In this article, we’ll cover everything you need to know about setting up an email policy.

The 3 Most Important Factors of Productivity (and How to Improve Them)

Looking to improve the productivity levels at your organization, but not sure where to start? Your employees’ productivity depends on a variety of factors, and you can’t pin it down to just one or two aspects. Unfortunately, you can’t afford to leave out any of these factors either, or else you’ll have an inaccurate picture of employee productivity. But don’t worry. In this article, we’ll cover everything you need to know about the factors of productivity.

How to create an effective website project plan

Developing a website is sometimes a lengthy, complicated, and expensive process. But with a well-thought-out website project plan, it doesn’t need to be. If you’ve decided to launch a new website, or you’re redesigning your current one, trying to organize everything can be difficult. You may already be very busy, which can make finding time for a new project extra hard. A website project plan will help you manage your time and make sure you stay on track to hit your targets.

How to make virtual meetings count with Asana's Meeting Manifesto

Whether we’d like to admit it or not, meetings are a fact of work life. When conducted consciously, they can be a highly effective tool for sharing ideas or making decisions. Unfortunately too many of us have experienced “bad” meetings, the kind that turn into a laundry list of status updates rather than a productive meeting of the minds. So what’s a team to do when the best way for them to align is to meet in real time?

How to anticipate your customer needs and solve them

People don’t generally open their wallets to spend money without getting something in return. Even when making a donation, there’s an incentive like feeling good or connecting to a cause. To be successful, businesses need to tap into unmet customer needs and offer solutions. Sounds simple — but how do you actually find out what’s on your customers’ minds?

Why Cloud 100 startups are investing in CX

This year we’ve seen an unexpected acceleration of cloud and software companies, driven by the sudden shift to remote work. In particular, business-to-business (B2B) software is “having a moment,” and the trend seems likely to continue. In this context, the announcement of this year’s Forbes Cloud 100 List takes on a new significance.

Tips for teachers: using an online whiteboard for remote classes

In March 2020, I had to transition four business classes with over 150 students to a fully online experience, due to COVID-19. Since the class simulates a business environment, I knew I could interact with my students the same way I interact with remote corporate teams, through clear and timely communication. In this post, I’ll go over what worked for me, and give some tips for how you can set your own classes up for success in a remote environment.

How to thrive in the next normal of distributed work

Some companies are struggling to keep up with our new normal. Research from Asana reveals nearly half of employees surveyed globally said company-wide goals had been deprioritised since remote working began, with 47 per cent saying those goals have changed at least once during that time – and 60 per cent haven’t increased communication on such issues. “I think the current new normal is coping,” says Alex Hood, CPO of Asana. “The next normal is thriving.”

How to Get Your Executives' Blessing for Your Information Management Project

If you had to make a list of some of the major reasons why an information management project might fail — particularly those that are a part of full scale digital transformations — a lack of executive buy-in would undoubtedly be right at the top.