Teams | Collaboration | Customer Service | Project Management

July 2024

6 data visualization tips to bring your data to life

Would you rather look at a spreadsheet that has hundreds of rows of raw data? Or a simple and intuitive chart that pulls out and summarizes the key insights? For most people, the answer is a no-brainer: They’ll take the chart over the eye-glazing spreadsheet any day. That’s the power of data visualization.

Predictive HR Analytics: Boosting Employee Productivity

HR analytics, particularly predictive HR analytics, is a powerful tool that leverages data and machine learning algorithms to understand employee productivity, work patterns, and behaviors. Your organization’s greatest asset is its workforce. Productive employees are foundational to efficient operations. A 2020 Gallup report found that engaged employees lead to a 21% increase in business profits. However, more recent studies show that just 23% of employees report being engaged at work.

MSP vs. MSSP: Key Differences Explained

When navigating through IT management and cybersecurity, understanding the terms Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) is crucial. Recognizing the difference between MSP and MSSP can significantly impact your organization’s efficiency and security posture. Both service providers play vital roles in ensuring your business operates smoothly while safeguarding against various threats.

The 16 best employee engagement software

Looking for the best employee engagement software? The past decade has seen a rapid surge in the number of startups and new businesses. While this growth undoubtedly leads to a higher employment rate, it can also cause a serious problem – a high employee turnover rate. Now that employees have so many options to choose from, the companies’ pressure is to provide an excellent work culture and environment to retain their best talent.

Enhance Your Product Portfolio Management with the Craft.io Progress Dashboard

In our post announcing the Craft.io progress dashboard, we pointed out that this new tool makes it easy for product managers to visually analyze their progress on virtually any product-related metrics and categories: quarters, sprints, products, teams, objectives, etc. Users can also filter this data in any way they choose for even deeper insights – for example, to review how consistently a specific team has completed its tasks on time over several quarters.

6 Government communications strategy examples with best practices to follow

‍ A government communications strategy is a coordinated plan that aims to inform, engage, and influence the public. Effective communication is crucial for transparency, public trust, and successful policy implementation. Evaluating successful government communications strategy examples can help administrations design an effective approach to communication.

Timesheet Templates: Types with Samples And More

Timesheets are not just about tracking work hours anymore. They have transformed from simple punch clocks to improving projects and timelines, monitoring team performance, and meeting organizational goals. Timesheets help teams manage workloads, prevent burnout, and enhance productivity. In this blog, we will explore different types of timesheet templates and their benefits, from daily and weekly templates to monthly and bi-weekly options.

Alfie Wenegieme: How to get better at finance

Without financial results, we can’t see the impact of the decisions we make on our agency’s profit. In this episode we’re joined by Alfie Wenegieme, a seasoned chartered accountant with over 17 years of commercial finance experience. Alfie shares important metrics for us to understand, report, and improve on. We explore the fundamentals of agency finances, common issues agencies face, and tips for improving your team’s understanding of key financial metrics.

Revolutionizing the Way Customer Support Teams Use Jira

TeamSupport, the leading customer support software provider, has announced significant advancements to its Jira integration, setting a new industry standard for seamless collaboration between customer support and engineering teams. With an array of innovative features, TeamSupport’s enhanced Jira integration tackles the long-standing challenges faced by customer support agents when working with Jira and their support software, ensuring heightened efficiency and improved customer satisfaction.