Teams | Collaboration | Customer Service | Project Management

Latest News

How to create a winning marketing plan, with 3 examples from world-class teams

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

Wellness at Work Ideas

Maintaining wellness at work is not just a trend, but a crucial aspect of creating a positive work environment. Investing in employee well-being has been shown to improve productivity, job satisfaction, and overall company success. With the growing recognition of the importance of employee wellness, organizations are implementing various strategies to support their employees’ physical, mental, and emotional health.

CEO vs Owner: Who is Higher? + Key Differences

Large corporations and small family-run businesses may seem worlds apart. However, they do share a common thread: their destinies hinge on the person atop the hierarchy. Depending on the business’ size and structure, this individual can either be the Chief Executive Officer (CEO) or the owner of a company. A common misconception is that these two hats are similar and interchangeable.

How to Run a Post Mortem Meeting: A Complete Guide

How do teams and project managers successfully reflect on the work they’re doing? Enter: post mortem meeting. This type of meeting involves meticulous planning, prompt follow-through, and clear communication. Without these elements, your post-mortem meeting doesn’t stand a chance. In this guide, we’ll cover everything you need to know about how to run effective post mortem meetings without making it feel like a drag.

Meeting Management Applications: Boost Your Meetings in 2024

Attention, all busy bees! Are you tired of endless, mind-numbing meetings that drain your energy and make you question the meaning of your existence? Well, fret no more, because we have the antidote to those meeting blues! Picture this: instead of sitting through endless hours of unproductive discussions, you could be breezing through meetings with ease.

SaaS CRM Basics for Entry-Level Project Managers

SaaS is gaining popularity as a way for businesses to save money on several services. Companies used to buy software and install it on their computers, or they would make their own. As a result, they needed to invest in infrastructure and staff to maintain these systems operational. Under the SaaS approach, you are not responsible for the software. You are nothing more than a user. The software will be accessible through internet interfaces and, in general, mobile applications.

8 top live chat apps for your website in 2024

The evolution of website chat apps is pivotal for enterprises, particularly for customer-facing teams focused on efficient customer engagement. With millions of websites employing online chat technology, the importance of it is undeniable . Website chat turns out to be a good investment for businesses. Those adopting live chat have seen a 10% increase in average order value. This is not just a boost in sales; it represents enhanced customer interactions and streamlined communication processes .