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What is professional services automation? Here's what to know

Successful project management and service delivery require efficient coordination of resources and processes. But let's be real here: Coordinating a complex web of tasks across different teams and departments can be overwhelming. Between staffing, budgeting, resource utilization, and billing, you can spend more time on administrative tasks than actually serving your customers. This can seriously hurt your bottom line and damage your reputation. But don't worry.

13 best clock-in clock-out systems (manual & automated)

No matter where your team works, tracking employee time is crucial for managing costs and planning projects. If you’re exploring a new work model or growing your team, it’s worth rethinking your time tracking system or implementing one for the first time. But if you’ve tested time clock systems before, you may have discovered a few disadvantages, such as: So, what’s the most reliable method for your business structure and work model?

How to Start a BPO Company: A Step-by-Step Guide

Uncover the intricacies of initiating a successful BPO venture in a globalized business landscape. Dive into the advantages of using Insightful's cutting-edge remote employee monitoring software to streamline processes, enhance time-tracking, and bolster overall productivity. Discover how types of employee monitoring software can help streamline your BPO.

Beyond 9 to 5: Thriving Through Asynchronous Work Methods

In today's ever-connected world, the conventional 9 to 5 mode of working that has ruled our lives for so long is being rethought. The past-paced digital reality of work and our changing lifestyles are making us question the feasibility of rigid work schedules, giving rise to novel work approaches. One such method is asynchronous work — a paradigm shift that's reshaping how modern teams operate, boosting productivity, and enhancing work-life satisfaction.

Asynchronous Work: The Future of Workplace

Haven’t you wondered how for years we have been establishing successful synchronous communication through social media, but when it comes to working, even though agendas are tightly scheduled sometimes we struggle? Asynchronous work seems to be Willie Wonka’s golden ticket for the future of communication, and we are telling you everything about it! The concept of async work is becoming more and more popular in the business world. But what is it, and why should you care?

Why Using Time Tracking Apps Is the Answer to Your Productivity Issues?

Here’s a simple question: How did you spend your last 24 hours? Make a list of all the things you did. Did you make the best use of your time? Reflecting on the activities you just listed, did you make the most of your day and progress toward your goals? If the answer is no, is this because you didn’t feel too productive to meet your goals? Did you procrastinate to the point that it was difficult for you to go back and focus on your tasks?
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Slack Workflows: How To Streamline Team Communication & Collaboration

Slack workflows can play a pivotal role in automating aspects of your operations. At the core of operational excellence is an unwavering commitment to efficiency. Leveraging Slack workflows is an easy way to bake efficiency into your workflow processes. If you are looking to begin embracing automation and don't know where to start, examining your existing technology stack is the best place to begin. As of 2023, Slack has an impressive 20 million active users.

Revolutionizing Insurance Customer Service with the Power of Analytics

In the dynamic realm of insurance, customer service reigns supreme. Learn how harnessing the might of analytics is reshaping the insurance industry’s approach to personalized and consistent client experiences. Discover how Insightful’s employee remote work monitoring software can provide valuable workforce analytics to optimize your workforce and strengthen customer relations.

Unlocking efficiency: Proven tips for professional services billing

Accurate, streamlined billing processes are absolutely essential for professional service providers. It’s how your business generates revenue, tracks payments, and maintains cash flow. But too often, businesses rely on manual processes that are time-consuming, prone to errors, and difficult to keep up with, risking unbilled hours, frustrated clients, and decreased profit margins.