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Revolutionizing Insurance Customer Service with the Power of Analytics

In the dynamic realm of insurance, customer service reigns supreme. Learn how harnessing the might of analytics is reshaping the insurance industry’s approach to personalized and consistent client experiences. Discover how Insightful’s employee remote work monitoring software can provide valuable workforce analytics to optimize your workforce and strengthen customer relations.

Productivity vs. Efficiency: What's the Difference?

Many people use productivity and efficiency interchangeably, but they mean different things. This ambiguity can lead to confusion and make it difficult to determine how to improve your workflow. Without a clear understanding of productivity and efficiency, you may be unable to optimize your work processes, leading to wasted time and decreased output.

10 Tech-Enabled Productivity Hacks: Making Smart Work a Reality for Your Employees

There are only so many hours in a day, and much of our time is spent trying to achieve too many goals at the same time. A Pew survey found that 52% of US-based respondents usually try to multitask and tackle two or more responsibilities simultaneously. This shows the size and scope of our workloads and the pressure we experience to fulfill them.

Return on Investment from Employee Monitoring Software

The deployment of employee monitoring systems in today’s day and age has become essential for several reasons. The digital age we live in requires extraordinary measures to look after everything, from the activities of an employee to managing his or her performance based on cumulative analysis. It is a boon for an organization and the employer, who get empowered to monitor every step initiated by the workforce.

The importance of an employee listening strategy - Are you doing it right?

Are you listening to your employees? Employee listening is a strategic investment that enhances employee well-being and also contributes to the organization’s long-term success. Effective employee listening strategies and programs can boost employee engagement, leading to improved morale and satisfaction. But wait! Let’s be sure we don’t confuse employee listening with employee monitoring. There’s a clear distinction between the two.

Challenges of Flextime Manager and How to Overcome Them

Do you want to avoid being stuck in the office from 9 to 5 daily? Flextime might be the thing you need! With flextime, you can adjust and customize your work hours to fit your schedule, giving you more freedom and a better work-life balance. But, with great flexibility comes great responsibility, and that’s where the challenges of flextime management come in. Don’t worry. We’ve got you covered.

What is Document Conferencing?

In today’s business climate, workflows should start transitioning to digital. It’s because change is demanding immediacy — in plans, processes, actions, and results. With complex business information, tight deadlines, and the pursuit to remain competitive, businesses need reliable telecommunication technology. Various electronic conferencing services are now available for team meetings, structured meetings, events, and even document collaboration or document conferencing.

Boost Operational Efficiency with Business Process Automation

Imagine having a robot helper who could do your chores, like making your bed or doing the dishes. This is like what business process automation is for companies. It’s a way for businesses to make their work easier and more efficient by using technology to do specific tasks. Think about how much time you could save if you didn’t have to keep doing the same thing repeatedly. That’s what business process automation can do for a company.

HR Best Practices for Encouraging Personal Growth in the Remote Workplace

Employees who feel supported, challenged, and empowered to grow in their personal and professional lives have a greater sense of engagement with their work. But how can employers ensure personal growth for their remote workforce? HR best practices such as providing feedback, offering development opportunities, and encouraging collaboration can help cultivate a culture of personal growth in the remote workplace.

How to Maximize Collaboration in Teams' Virtual Meetings with a Sharing Canvas

Collaboration and communication in many workplaces post-pandemic have been made possible by productivity tools and software that connect individuals who are otherwise physically apart. One such tool is Microsoft Teams, which is a cloud-based tool that empowers its users to collaborate on a department- and project-basis. Its steady increase in active users since the pandemic speaks of the tool’s efficacy in streamlining all workflows of an organization, especially collaboration and communication.