Zendesk captures a ton of data about your customers and the support experience you provide. However, since Zendesk’s reporting tool (Zendesk Explore) is its own ecosystem, some organizations like to connect Zendesk to Power BI so they can combine Zendesk data with data from across their organization. If you use both tools, integrating Zendesk and Power BI is a solid plan for turning raw customer support data into actionable insights.
In an era marked by escalating concerns over online privacy, data security, and unrestricted access to digital content, Virtual Private Networks, or VPNs have emerged as indispensable tools for both individuals and businesses alike. As we delve into the year 2023, the landscape of VPNs has changed a lot to provide an array of sophisticated solutions that can safeguard your online presence.
Recessions can be a challenge for businesses, but there are steps you can take to recession-proof your business. In this blog post, we discuss 3 strategies that can help you weather the storm and come out stronger on the other side. Learn more about how Insightful’s employee computer monitoring tools for tracking remote employees can help you improve team productivity and recession-proof your operations today!
The best jobs don’t just pay us, they bring us satisfaction too. In fact, in a study by PwC, respondents ranked having a fulfilling job as the second most important factor (after salary) when looking for a new role. And if you’re someone who thrives on making others happy, a job that ticks both those boxes is customer service.
A plumbing business in the era of modern technology is more challenging than it used to be a few decades ago. Plumbing business software has significantly transformed this business genre, backed by the magical touch of digital and mobile tools, augmented and virtual reality, the Internet of things, advanced diagnostic tools, etc. This software helps you get insight into performance metrics, high-level data analytics, and reports.