Get in-depth insights into the most impactful software development trends of 2023. Our comprehensive review covers everything from blockchain applications and cloud computing to emerging tech like AI, ML, and quantum computing. We also delve into the tools like Insightful’s remote employee attendance tracking system and remote employee monitoring tools that are supporting remote development teams in this rapidly evolving landscape.
Whether you’re a business owner, manager, or employee, you must be aware that working from home has become the new norm for corporate due to the numerous advantages & flexibility it provides to the workforce. However, designing a work-from-home policy that works for employees and employers alike can be quite challenging. That’s why we’re here to help.
The data collected in your customer support department does not begin and end with customer support personnel. The benefits of the data collected here touches every other aspect of your business including hiring, product support, marketing strategy, and more. Your customer data is an incredibly rich source of information, particularly if your communication channels are optimized for customer use.
The trend of work-from-home and hybrid systems is buzzing throughout the world. While some employers are reluctant to remote and hybrid work cultures, employees have embraced the perk of remote work. At the same time, employers face trust issues in employees' performance and productivity. Here hits the user activity monitoring (UAM) system providing you the remote surveillance of your remote team which employers look for.
Long wait times, unhappy customers, disengaged agents, and high turnover: call center problems can have cascading effects that significantly impact your bottom line. Whether you manage a single call center or oversee several outsourced contact centers, finding the root cause or seeing the bigger picture isn’t always easy. In this article, we’ll cover 10 of the most common contact center issues and share actionable steps to resolve them.
In today’s fast-paced and ever-changing business landscape, innovation is a key driver for success. Organizations are constantly seeking ways to foster creativity, streamline processes, and improve collaboration to develop and deliver products or services quickly and at scale. Visual workspaces have emerged as a powerful solution, facilitating communication and ideation across teams and departments.
Microsoft Teams’ Approvals app is one of many flexible, capability-enhancing features in an already leading platform. It allows users to quickly create, manage, and share approvals in Teams. The outcome? Saving plenty of time and streamlining workplace operations for greater efficiency and accuracy. If you’re new to this recent addition to the Teams platform, you may be looking for ways to further enhance its effectiveness and ease of use.
This comprehensive guide unpacks the major remote work trends defining the software industry in 2023. Learn about how the landscape is changing and the strategies businesses are using to navigate this new normal. Discover how remote workforce management tools like Insightful can help.
Perfecting the roofing craft isn't just about mastering the hammer and nails - it's about leveraging technology too. Meet the new-age assistants of the roofing world, the Roofing Contractor Business Software, designed to handle everything from precise estimations to customer relationships. Dive into our top 10 picks and discover how the right software can boost your roofing business's productivity. Let's upgrade your toolbox and take your business to new heights together.
