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The complete stakeholder mapping guide

Have you ever thought you had the green light for a project, only to have it blocked by an unseen decision-maker? One of the best ways to make sure you get buy-in from all the key players is through stakeholder mapping and analysis. No matter your seniority in an organization, you can innovate and drive change. But to do so, you need to understand the web of stakeholders whose buy-in you need to earn.

Navigating Downsizing With Employee Productivity Tools

Navigating downsizing is a challenging task that even tech giants such as Meta, Google, Amazon, and Microsoft have recently faced due to broader economic challenges. In 2023, numerous global corporations, including Disney, IBM, BlackRock, and Salesforce, announced significant layoffs, with the technology sector taking a substantial hit. To mitigate the impact of downsizing on employee productivity, companies have turned to Employee Productivity Tools.

Top 5 benefits of collaboration in healthcare

Why is collaboration in healthcare so important? Patient care is a collaborative endeavor. Delivering a high-quality patient experience and healthcare requires knowledge, skills, and efforts from interprofessional teams. Teamwork also reduces the burden on healthcare providers so they can focus on their core, critical operations. In this blog, we explore the benefits of promoting collaboration in healthcare and expert recommendations to improve the same.

8 proven customer retention strategies

For an agency, winning over new clients is only part of the journey. Once you have them, how can you make sure you keep them? (Or even more ideally, maximize those contracts’ value?) Some might think the answer is simple: Just provide excellent service, right? Not quite — although that is a critical piece of the puzzle. So, what works best?

Change Management SLA: Unveiling the Impact in ITIL

Things You Will Learn in This Article: You’ve landed in the right place if you’re currently tired of experiencing the chaos associated with the process of planning, implementing, and guiding your organizational changes effectively. If you’re overwhelmed by an influx of service requests and you’re struggling to meet your company’s IT service delivery promises, then you may be happy to learn the solution may be as simple as a Change Management SLA.

How to increase client retention with innovation

Maintaining client relationships and preventing churn is a never-ending battle for most companies, B2B and B2C alike. Based on our users’ experience, we’ve identified that client churn is most commonly linked to low work output, lack of innovation, and employee engagement. Preventing client churn is not only a key profitability driver, but it can also contribute to expansion and acquisition through referrals and relevant case studies.

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How To Optimize Your Consulting Workflow

A streamlined consulting workflow is not just a luxury-it's a necessity. If you've found yourself here, you're likely grappling with a range of different concerns: Rest assured, this article aims to address these concerns and offer practical ways to begin optimizing your consulting workflow and elevating client experiences. With decades in the consulting industry, I've witnessed, firsthand, the evolution of consulting workflows. By blending tried-and-tested methods with the latest tools and technology, I've helped firms revolutionize their consultation processes.