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The Best Free Timesheet Software for Companies and Employees

Effective time management has become the cornerstone of success. Certainly, companies are looking to streamline operations. And employees are aiming to maximize productivity. Therefore, having the right timesheet software is crucial. Let’s explore the top free timesheet software available for efficient time tracking.

Choosing the Right Timesheet App for Your Business Needs

In today’s fast-paced and digitized world, time tracking has become essential for businesses of all sizes. Managing and monitoring employees’ working hours, projects, and tasks can be a challenging task. But with the right timesheet app, the process can be streamlined and simplified. In this article, we will guide you through the process of selecting the ideal timesheet app that caters to your business needs.

Metrics that matter - with Marcel Petitpas

In today’s fast-paced and complex business landscape, agencies face numerous challenges when it comes to measuring and improving their profitability. The traditional approach of relying solely on financial data to gauge performance is no longer sufficient. As the industry has evolved over the past few decades, the pressure on margins has increased, service businesses have become more intricate, and smaller firms now operate with complex business models.

10 of the best marketing agency websites in 2023

When it comes to designing your marketing agency’s website, it's important to put your best foot forward. Showcasing top-notch work helps potential clients see just what your agency is capable of — and what they might expect if they choose to work with you. Agencies that do a great job marketing themselves build instant trust and credibility. It's where you can show off your best work and tell your brand's story, and it's also where first impressions are made.

Transforming Call Center Efficiency with Workforce Management

Understand the components of WFM including forecasting, agent scheduling, intraday management, and performance management. Discover the transformative potential of WFM in improving agent satisfaction, delivering consistent customer service, and realizing significant cost savings. Learn how remote workforce management software streamlines processes and aids data-driven decision-making.

Kanban Board Examples & Project Management Templates

Many have seen the word. Far fewer could tell you what it really means (or how to pronounce it… hint: “con-bon”). Something to do with manufacturing? A tool for software developers? A style of project management? Try all of the above. Kanban is one of the most effective tools available for managing project-based work. Interested in Kanban but not sure where to begin? Let’s explore some real Kanban board examples and templates.

Streamline Your Time Tracking: Free Timesheet Software Solutions by TrackingTime

Efficient time tracking is a critical aspect of managing projects and maximizing productivity in today’s fast-paced business environment. As organizations strive to optimize their operations, the need for reliable and user-friendly timesheet software solutions becomes paramount. In this article, we will explore the benefits of utilizing free timesheet software and highlight the powerful features offered by TrackingTime, a leading provider in the industry.

11 call center interview questions & why you should ask them

Whether you need to scale a call center team or reduce agent turnover, you want to onboard the best employees for the role. Asking the right call center interview questions is crucial for screening unqualified candidates and building capable teams. So, what questions should you ask, and what answers should you look for?

Increasing the Social-Emotional Intelligence of your Workforce

In our fast-paced and ever-changing work environment, social-emotional intelligence (SEI) has become a crucial skill for employees to possess. SEI is the ability to recognize, understand, and manage our own emotions, as well as the emotions of others. It’s essential for building strong relationships, improving communication, and creating a positive work culture.

How to measure and improve call center productivity

Call centers are often on the front line of customer experience and CX, making them crucial business touchpoints. And with the rise of automation and AI technologies, customers expect quick responses and fast resolutions to their problems. While these new technologies bring incredible new ways to serve and delight your customers, customers still turn to call centers and contact centers for complex issues that require human expertise to untangle.