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5 reasons technical teams choose open source alternatives to Discord for effective, secure collaboration

Discord has become a popular platform for digital communities to meet, collaborate, and hang out. It’s easy to use, versatile, and offers a wide range of features that can enhance team communication and productivity. But is it a good collaboration tool for technical collaboration? Not always; there are some scenarios where Discord may not be the best choice for business collaboration needs.

Google Search AI Chat: A Visual, Personal, and Interactive Experience

In a move that is set to redefine the search landscape, Google is undergoing a massive overhaul of its Search engine. Internal documents obtained by The Wall Street Journal reveal a comprehensive strategy aimed at making Google Search more “visual, snackable, personal, and human.” This transformation, driven by the need to enhance relevance and align with the evolving information-seeking behaviors of users, includes the integration of Google search AI chat.

The best way to refresh Zendesk reports automatically

If you spend a lot of time reporting in Zendesk, or using Zendesk Explore, then you will have noticed the platform doesn’t always show you the most up-to-date metrics. That’s because Zendesk Explore doesn’t include an auto-refresh feature for its analytics views and reports. In this article, we’ll explain how you can solve this problem, with live dashboards that auto refresh.

What Are the Best Practices for Tracking Employee Attendance and Absences?

Tracking employee attendance and absenteeism can be a challenging and awkward task. It’s one that can make employees feel like they’re under intense scrutiny, for all the wrong reasons. It is, however, central to running an efficient and transparent business. That’s why it needs to be done right. You want to nurture a culture of honesty amongst all employees, not one of mistrust, micromanaging, and suspicion.

Benefits of Social Media as a Communication Channel to Enhance Your Business

More and more, social media is becoming the primary channel through which brands engage and communicate with their customers. Social media allows businesses to reach a wider audience and strengthen relationships with current and potential customers. From creating and optimizing a profile to designing content, small businesses have access to tools that can help them define their social media strategies.

How to auto refresh Zendesk reports

If you spend a lot of time reporting in Zendesk, or using Zendesk Explore, then you will have noticed the platform doesn’t always show you the most up-to-date metrics. That’s because Zendesk Explore doesn’t include an auto-refresh feature for its analytics views and reports. In this article, we’ll explain how you can solve this problem, with live dashboards that auto refresh.

16 best asynchronous communication tools for productive teams

If your team relies on email threads or phone calls to communicate, they’re wasting a lot of time attending unnecessary meetings and reading irrelevant messages. Asynchronous tools are the key to sharing critical updates, managing projects, and working productively across different time zones. So which platform can help your team do their best work? In this article, we cover what to look for in a communication tool and share the best async collaboration tools for your team.

June 2023 Version Update: Introducing Reports Library and Shareable Gantt Chart

This month we’re all about better insights – our brand new Reports Library makes it easier than ever to delve deep into various aspects of your business while a tiny new button in the Gantt chart will forever change the way you share project insights with your clients.

What is Board Software? Use Cases and Considerations for Your Organization

As businesses navigate the complexities of the modern era, the integration of technology has become crucial in optimizing boardroom operations. Among the transformative tools available, board software has emerged as a game-changer, revolutionizing the way boards of directors manage their responsibilities and steer their organizations towards success. According to research, the global board portal market size is expected to reach multimillion USD by 2030.