Unlock the full potential of outsourcing with Insightful's employee monitoring software. Learn how to track remote employee productivity and work hours, ensuring success across key metrics like cost savings, quality, flexibility, and more.

Name one person you know who has never contacted a company's support. There probably isn't one, is there? What about someone who was dissatisfied when they solved their issue on the first contact? Nobody. First Contact Resolution (FCR) is a rewarding experience for every customer. It's likely you've been there. You want to contact support and get your problem solved the first time round. And when it happens, you feel relieved, and your satisfaction with the company grows. Now take the company's side.

Chrome store is a huge reservoir of extensions that can bring wonders to your mind. However, apart from all those apps, a few standout, known as Chrome extensions for productivity. The digitized workplace has brought a lot of distractions that eventually eat your time away, and no matter how busy you act, you look desperate at the end of the work week to fulfill the agenda.

When we talk of successful business then employee performance is the fundamental element, and companies that invest in the growth and development of their employees succeed over their competitors. Track and Improve Employee Performance, on the other hand, can be quite challenging, especially for big businesses with a large workforce. Continue reading to learn about some of the most effective ways to track and improve employee performance that can assist big companies in accomplishing their set goals.

In this blog post, we explore the differences in burnout rates between remote and on-site employees and share effective strategies for prevention. Learn how Insightful’s tool to monitor your employees computer use can help.

The life of an agency owner is a constant juggling act. Between managing client relationships, overseeing internal projects, and keeping a close eye on financials, it's unsurprising that many agency owners struggle to maintain profitability. That's why we've built a new guidebook to help you maximize your agency's financial performance.

Whether you’re scheduling a one-on-one or a company-wide meeting, or somewhere in between, you’ll want to make sure the meeting was productive for all attendees. With the “Meeting Agenda” template from Mattermost Boards, you and your team can come to every meeting prepared and leave the meeting with clarity. In this guide, we’ll show you how to customize a pre-built Mattermost Boards template to create your own meeting agenda board.

Employee experience has taken great strides in recent times. The advent of the modern intranet has offered advantages and benefits that answer several needs plaguing corporate communications. Yes, it’s that incredible. And we’re sharing 11 revolutionary benefits below, in fact!

This comprehensive blog post delves into the benefits of employee monitoring and productivity software, with a special focus on Insightful's software, and how it supports businesses in building resilient supply chains to address inflation and supply chain risks.

Looking for a secure team chat solution? Find the perfect platform to protect sensitive information and foster secure communication within your team.