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Customer Service Experience: What it is and How to Improve It

The customer service experience is one of the most important aspects of a sales-driven business. When consumers have a good one, they are more likely to purchase again and to refer friends and family. This is all in addition to establishing a quality reputation as a business that takes care of those that work with them. Customer experience is different from good customer service, in any case.

Top 12 time tracking software for virtual assistants

Accurate time tracking can help a virtual assistant with client invoicing, project management, productivity tracking, and more. But there are many time tracking tools in the market, and you may need help to choose one that suits your requirements. In this article, we’ll explore the 12 best time tracking software for virtual assistants, their features, pricing, and customer ratings. We’ll also explain how to select a suitable time tracking tool and the benefits of time tracking.

Top 8 Brainstorming Tools to Get Creative Thoughts Flowing

Brainstorming is a creative problem-solving technique that involves generating ideas and solutions through a group discussion. It’s usually a messy meeting where notes are flying around, people are speaking over each other, and in the end, solutions are lost in the chaos. Brainstorming, however, is an essential tool for businesses, teams, and individuals to come up with fresh ideas, solve problems, and improve processes. But how can businesses effectively brainstorm?

What is The Importance of Chatbots in Handling Finance

The financial and banking industries have undergone remarkable growth in recent years. Banking Technology, or FinTech, is a cutting-edge program created for the financial sector to give their customers next-level customer support via chatbots. The goal of chatbots for fintech is to provide clients with the most flexible assistance possible while also serving as a guidance channel to help them better understand their demands.

Scoro and Stripe - Let's Get You Paid Faster

Invoicing and payment are often the final chapters in the story of a project, and just like with any great book or movie, a good conclusion makes all the difference. The value of getting paid on time for work delivered cannot be overstated, as it is vital to your business’s cash flow and your ability to forecast revenue successfully.

Managing remote workers toolkit: Best tools and strategies

Interested in a toolkit for managing remote workers? Since the pandemic, many companies have allowed their employees to work from home. Now, if you’re new to remote work, figuring out how to manage your remote team can seem daunting. However, with the right remote work toolkit, managing your distributed team should be a piece of cake! In this article, we’ll show you the tools you need in your managing remote workers toolkit and highlight their key features.