Project management is a broad discipline filled with countless details and touching every corner of a project. Keeping on top of all those details, tasks, and people can feel overwhelming even in ideal circumstances! As more and more teams have gone remote these days, many project managers are experiencing a new layer of complexity as they delve into a new type of project management: remote project management.
Call centers play an essential role in customer service. They not only help you manage customer call volume but also simplify various business processes. However, with customer demands constantly changing, it’s vital to ensure that your agents deliver a great customer experience. And including screen monitoring in your call center workflows help you do just that. In this article, we’ll cover what call center screen monitoring is and the benefits it provides.
Hiring virtual assistants is one of the quickest ways to scale your business. From accounting to digital marketing, they can handle a wide variety of tasks. It allows you to focus on urgent business matters and longer-term strategies. This will let you handle the growing workload without getting burnt out. That’s why you need to keep tabs on the latest trends in the virtual assistant industry.
We all know that holidays are an integral part of life. Enjoying life outside work is vital for your well-being and keeps you mentally and physically healthy. All employees have a right to get paid holidays irrespective of their employment type. This contains part-time, zero-hour, temporary, and full-time contracts. The way HRs implement holiday entitlement in each case may vary from company to company. However, they must adhere to the legal guidelines defined by the government.
Enterprise workflow automation can streamline processes across teams and departments in your organization, resulting in improved efficiency and cost savings. If you are feeling bogged down by tedious and repetitive tasks that distract you away from more meaningful, high-value tasks, then it is time to consider implementing an enterprise workflow automation solution.
I first started talking about toggle tax when I started working with Mio in 2018. It didn’t have a name back then but we recognized that switching between apps all day had a detrimental effect on both our brains and our pockets. It was obvious that, when enterprises have multiple messaging apps, the time spent navigating from one app to another was causing a disconnect between employees and taking at least a few seconds to get to where they desired.
High inflation, talent scarcity, and supply chain challenges are all merging together to create what we refer to as “the triple squeeze.” In short, it’s a tough market out there, and CFOs are feeling the pressure – as per Gartner, 47% find it difficult to find and hire enterprise talent, 50% still see a significant wave of workforce resignations, while 48% believe that supply chain volatility and shortages will last beyond 2022.
Gone are the days when managers had to be the sole decision-makers, and their employees followed without question. Today, organizations are opting to take a more collaborative approach by empowering their employees to participate in decision-making. Empowering your employees has many benefits, including better collaboration, increased engagement, and high productivity. It also lets you focus on other important tasks to grow your business without micromanaging everything.
