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8 Incredible Tools for Maximizing Employee Experience at the Workplace

Here are two startling facts to ponder— This spotlights something that organizations tend to gloss over: the need to enhance, and potentially maximize, employee experience at the workplace. When companies neglect this, employees check out mentally, so to speak. In turn, this affects organization-wide KPIs in a tangible manner. On the flip side, organizations that strive for better employee experience see a positive impact on their bottom line and margins.

21st Century Entrepreneurship: Tools and Resources for the Modern Entrepreneur

Being an entrepreneur in the 21st century is a very different experience than it was even 10 years ago! Maybe some of you remember giving out presentation cards and running from one meeting to another, now the internet has changed everything! There are no more presentation cards, but QR codes you can scan to have all the information you need about a specific person. Yes, QR codes are EVERYWHERE!

The Ultimate Employee Management Software Showdown: Hubstaff vs Workstatus vs Insightful vs Timedoctor

The rapidly-changing world of technology has brought plenty of new ways to stay connected with co-workers and get your work done. Employee Management Software is no exception. Employee Management Softwares are popping up everywhere as they help businesses and companies improve their staff management by simplifying and automating some tedious tasks, such as tracking employees’ productivity, tracking time spent on each project, assigning tasks, generating reports, and analyzing performance.

Effectively Using the Triple Constraint Triangle

Successful project managers juggle three core aspects of every project — cost, time, and scope — to move everyone toward the next big deadline. The triple constraintproject management triangle is a model that helps you visualize this process and make it a reality. Much like the three sides of a triangle, these three factors, also known as “constraints,” have to be balanced if you want to cultivate a successful project.

Capterra and GetApp Awards 2022: Best Ease of Use and Best Functionality & Features

Capterra and GetApp Awards 2022 Based on thousands of reviews within the IT Service Management sector on Capterra and GetApp, HaloITSM has been awarded the ITSM solution with the ‘Best Ease of Use’ and ‘Best Functionality & Features’ for 2022. As a proactive ITSM vendor that listens to service and solution feedback from all customers, and responds to a dense and constantly evolving marketplace, we are really proud to have received these awards.

The Effects of Good Customer Service

Providing honest, good customer service is a low-bar to clear – or so it seems. A good customer service platform really just has to do one thing, put the customer first. On the outside, it looks like a simple grade-school high jump competition. The bar is low, it looks easy to jump, but once you get into all the technicalities of the Fosbury Flop, it starts to get a smidge dicey.

How to Optimize Your Notification Logic with Automations

Notifications are an essential building block of every modern application and are now a core part of the user experience. They let you interact with your users by, for example, alerting them to potential risks, informing them about new product features, or simply engaging them through friendly check-in messages. Care must be taken, however — from the user’s viewpoint, the line between being engaged by relevant, timely notifications and feeling harassed can be thin.

How To Deal With Difficult Customers

If you’re in a customer-facing role, you’re more likely to interact with difficult customers who may be angry, demanding, aggressive, and sometimes even abusive. Learning how to deal with difficult customers and win people over with quality customer support creates a positive brand perception while also contributing to your career growth. Your customers could have had a bad day, and a small bug might be enough to throw them over the edge.

M-Files Process Maps 2.0: Add-On for Visual Thinkers

Do you like to scribble in a fresh notebook? Do enjoy working on a whiteboard? Are you an avid note taker? To-do list writer? Then, you're most likely a visual thinker. And, you're who we had in mind when we created M-Files Process Maps 2.0. M-Files users already have the smarter way to work with the complexities of document challenges.