Teams | Collaboration | Customer Service | Project Management

Latest News

Product Roundup: What's new in Rocket.Chat 5.1

The month of July 2022 was one of Rocket.Chat's busiest. We shipped Matrix Federation, new Video Conference Call Manager, and much more! There’s no slowing down. For August, we have some exciting features under our belt that will enhance user experience and give you more security options to fortify your business from threats. In 5.1, we have given our homepage a new look and revamped a few product user interfaces to make it more intuitive and easy to navigate.

A Guide to SEO Project Management: Manage SEO Tasks Effectively

SEO project management appeared when companies began to look for ways to prioritize efforts, make more efficient use of teams, and realize greater results with fewer resources. Though it has existed for years in tandem with traditional project management, its emergence as its own discipline has occurred only recently. So many SEO projects fail due to poor project management.

How is AI Voice Technology Transforming IOT?

Newer, AI-powered voice technologies are transforming the Internet of Things industry. These new voice technologies and voice generators give IoT devices natural and responsive interactions with human users. They also reduce the need for screen interfaces and improve security by making it harder for hackers to break into devices. You might have seen negative user experiences with early IoT devices. They were partly due to clunky controllers and screens that were tedious to use.

7 Process Improvement Examples (+ 4 Actionable Tips)

Process improvement is the continuous refinement of workflows within an organization. To achieve operational excellence, you need to relentlessly work on improving your processes. By doing so, you will minimize waste, optimize resources, and improve quality and productivity. Without any hesitation, let's explore the best process improvement examples.

Tech EX: Using Technology to Improve the Employee Experience

Let’s be honest: the workplace isn’t what it used to be. That’s not necessarily a bad thing. After all, computers do make a lot of things easier. And not all old tech is gone — many people still use pagers to this day. But the dictaphone? The dot matrix printer? The teletype? Gone, never to return. The march of modern technology has been swift and merciless.

6 Signs of Employee Burnout: What Coffee Won't Fix

There’s a difference between feeling tired and feeling burned out. You can overcome “tired” with a cup of coffee, an afternoon walk, or a good night’s sleep. Employee burnout, unfortunately, is a different animal. In 1974, psychologist Herbert Freudenberger published an early paper on staff burnout at a free medical clinic in Manhattan’s East Village.

Craft.io Wins the 2022 SaaS Award for "Best Enterprise-Level SaaS Product"

Given how much value product teams can contribute to a company’s bottom line—in terms of making smarter decisions about what to build, and keeping the organization aligned around a shared set of strategic goals—finding the right product management software is a critical step in the path to company success. But which solution should organizations choose for their product teams?

Brainstorming Session Ideas & Tools To Enhance Team Collaboration

Brainstorming is one aspect of team collaboration that can feel particularly daunting if you aren’t guided well on how to conduct it efficiently. Picture it for yourself. Imagine sitting at a conference table and having to come up with brainstorming session ideas from scratch without knowing the first thing about it. Every input or critique from an otherwise well-intentioned peer or a colleague can quickly start to feel like a scathing remark.