When it comes to driving success on Agile teams, one position is crucial: the Scrum Master. This servant leader acts as a facilitator, a coach, and a champion of the Agile process. Their influence can transform disparate groups of skilled individuals into a cohesive, high-performing team that’s capable of delivering industry-changing products for their company. Below, we’ll explore the role of Scrum Master, their responsibilities, and key challenges you may face if you step into that role.

Learn more about the legal issues related to tracking your workers. Get a better understanding of the federal and state laws when it comes to using employee monitoring software.

A small business doesn't have the resources that a much larger company does. This means that they can't impress customers with the amount of money that they can splash around. Instead, a small firm has to figure out how they can put themselves ahead of the competition, and focusing on four items will help them do that.

When you’re running a business that depends on customers, having an excellent service or product is not enough for success. You need to do everything you can to increase customer satisfaction to the maximum level possible. Sure, huge companies can afford to invest in sprawling marketing campaigns and detailed research and development efforts to see what their customers want. But when you’re a smaller company, you need surefire options for making your consumers more satisfied.

Imagine walking into your favorite coffee shop: The smell of coffee and the baristas’ smiles welcome you. You order your usual, a caramel latte, and the barista knows your name and asks about your vacation. This is what businesses aim to achieve by understanding the customer journey. From finding the coffee shop to enjoying your latte, your experience is made better at every step. This is what businesses aim for when they understand the customer journey.

Raconteur originally published this article online and in print on October 17, 2024. In the rapidly evolving landscape of artificial intelligence, visionary leaders are reframing the narrative. The question is no longer whether AI can outperform humans in certain tasks, but how it can be harnessed to elevate human potential and drive innovation. What does generative AI (GenAI) excel at? And what tasks are best left to humans?

Too many company intranets are outdated, sluggish and disconnected from the needs of employees. It’s a common issue that leads to disengaged teams and lost productivity. Intranets with robust AI functionality can help solve these challenges. Without the right AI tools, your intranet might be stuck in the past, unable to deliver the experience today’s employees expect and deserve.

Well, you know what it is to be the project manager or team leader, coping with the deadlines, meetings, tossing to and fro, and the list of growing to-dos. On top of it all, you must ensure the team remains on task and delivers as expected. No pressure, right? In today’s remote and hybrid work environment, trying to keep up with productivity is like trying to catch a cat. But do not worry – technology is there to save your day!

Over the last several months, the tech industry has seen a noticeable hiring freeze and slowdown, a shift that has impacted both job seekers and employers. Once known for aggressive hiring practices and rapid growth, many tech companies are now taking a step back due to a combination of economic uncertainties, evolving market needs, and budget restrictions. For tech professionals and those involved in recruiting, this slowdown presents unique challenges, but also opportunities for growth and adaptation.

Well, you know what it is to be the project manager or team leader, coping with the deadlines, meetings, tossing to and fro, and the list of growing to-dos. On top of it all, you must ensure the team remains on task and delivers as expected. No pressure, right? In today’s remote and hybrid work environment, trying to keep up with productivity is like trying to catch a cat. But do not worry – technology is there to save your day!