Teams | Collaboration | Customer Service | Project Management

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Microsoft Teams is "Open For Business"...for Hackers

Another day, another depressing tale of wide-open-by-design collaboration software from tech giants, that leads to easy exploitation by hackers. This time, it’s Microsoft Teams opening the door for phishing attackers to send federated Teams server messages to organizations who didn’t have sufficient paranoia to close the biggest open door ever into their internal communications.

The Tech Hiring Freeze and Slowdown: What It Means and How to Navigate It

Over the last several months, the tech industry has seen a noticeable hiring freeze and slowdown, a shift that has impacted both job seekers and employers. Once known for aggressive hiring practices and rapid growth, many tech companies are now taking a step back due to a combination of economic uncertainties, evolving market needs, and budget restrictions. For tech professionals and those involved in recruiting, this slowdown presents unique challenges, but also opportunities for growth and adaptation.

What is program management? Examples, skills & best practices

Program management is the management of multiple related projects at the same time. A program is a set of interconnected projects overseen by a program manager whose main goal is to ensure that all work ties back into company-wide goals and objectives. Learn more about how program management works, what a program manager does, and the potential benefits of using program management in your own work.

Top 6 Employee Monitoring Software to Boost Productivity

Well, you know what it is to be the project manager or team leader, coping with the deadlines, meetings, tossing to and fro, and the list of growing to-dos. On top of it all, you must ensure the team remains on task and delivers as expected. No pressure, right? In today’s remote and hybrid work environment, trying to keep up with productivity is like trying to catch a cat. But do not worry – technology is there to save your day!

Rocket.Chat included in The Forrester Wave: Secure Communications Solutions, Q3 2024

Rocket.Chat is proud to be included in the Forrester Wave: Secure Communications Solutions, Q3 2024. The Forrester Wave: Secure Communications Solutions, Q3 2024 lists the providers that matter the most, showing how each measures up and helping security experts select the right one for their needs. ‍The full report is exclusively available to Forrester clients or for purchase on Forrester's website.

Why Does API Documentation Matter in SaaS?

The SaaS landscape is growing, especially with the advent of AI integration. Moreover, companies haven’t stopped upgrading their existing features and adding new APIs to enhance their capabilities. But as SaaS businesses focus on making their interfaces look more sophisticated yet intuitive, developers often find themselves stuck with the complex challenges of product and API implementation.

The 8 best project management timeline templates in 2024

Are you feeling swamped by deadlines? You’re not alone! Managing a project can get messy pretty quickly without the right tools. That’s where project management timeline template comes to the rescue. Whether you're juggling multiple projects or just trying to streamline your workflow, a project timeline template could be just what you need!

Workstatus vs. Time Doctor vs. ActivTrak: Features and Pricing Compared

Nowadays, businesses have plenty of options when they search for employee monitoring software. Time Doctor, ActivTrak, and Workstatus are a few of the top-listed software on the market. But choosing the right one often becomes a tough nut to break. There’s not one, but ample reasons for this. Each tool has different features, but many are similar to others. Evaluating every feature is important to making the best choice for your company.

How to Improve Employee Performance [16 Useful Strategies]

Improving employee performance is crucial for any business that wants to grow and keep growing. High-performing teams don’t just get more done, they lift everyone’s spirits and create a culture that’s always improving. In this article, we’ll explore practical and proven strategies for improving employee performance by focusing on management, training, motivation, and technology.

IT process automation

IT teams face a lot of challenges in today’s tech-driven world. You’re constantly juggling repetitive tasks—like software updates and help desk requests—which can feel like a never-ending cycle. This leaves little time for the strategic work that drives the business forward. On top of that, there’s pressure to keep systems running smoothly while maintaining security measures. Manual processes can lead to mistakes, resulting in downtime or security breaches.