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How a One Man IT Firm uses OneDesk to manage his client projects and requests

Working in a small company comes complete with its own unique set of challenges. These challenges are only magnified when your company is as small as it can get – a single person. When you only have yourself to count on, managing the time that you put into projects becomes of the utmost importance, and as more customers are brought on board, this time-management becomes tricky to deal with.

Productivity has massively improved - thanks to the Cloud

A two-year study by Stanford University has confirmed what many already knew: working from home is a productivity booster. What has been less understood is how Cloud has facilitated productivity across WFH and office teams – until now. It’s clear that the key driver and facilitator of improved WFH is the adoption of Cloud apps and infrastructure, but how are Cloud platforms responsible for increased productivity?

Harness the Power of Personalized Support Solutions With the Amazon Connect + Freshdesk Integration

Customer-facing organizations are constantly on the lookout for a customer support solution that can help their support teams prioritize and respond to customers efficiently. Cloud-based helpdesk software is changing the way businesses design and deliver support to customers. At Freshdesk, we have always believed that a cloud-based support solution is the way forward for businesses of all sizes because it helps provide a call center infrastructure that is scalable, efficient, and easy to use.

10 most useful templates for education

Thomas Edison once said, “Good fortune is what happens when opportunity meets planning.” Opportunity + planning? 💡 Now there’s an idea we can get behind! With Miro’s infinite canvas, you have the opportunity to create amazing things for and with students. All it takes is a little planning and prep to clarify learning objectives and build lessons, assignments, and projects your students will be invested in.

How Company Culture Impacts Productivity

Business owners and company leaders know that company culture is not just another fancy phrase. It’s one of the key elements that affect a company’s productivity in more ways than one. In this article, we’re taking a closer look at the definition of company culture and the many ways it can affect productivity levels.

Here's the difference between sales and marketing: A guide

Understanding the key differences between sales and marketing allows you to streamline business operations and ensure clear communication across the board. Below, we’ll answer all your questions about sales and marketing. And we’ll reveal exactly how you can align your sales and marketing teams to boost efficiency and profit.