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Sales Engineering - The Key to Customer Service

Sales engineering is becoming increasingly more important for service-based businesses. It’s time to start paying attention to the role of technical sales in your business. The truth is, without technical sales, you cannot sell. If you want to deliver solutions that meet your target market’s needs, you must bridge the gap between internal teams and customers.

13 Ways To Successfully Lead A Remote Team in 2021

Working outside of the office space has become more popular since the inception of the global pandemic. Some people were already working remotely before the lockdown and were familiar with the remote work model. Unfortunately, many organizations, forced to embrace remote work, are struggling to cope with the challenges of leading remote teams. Many virtual leaders do not know how to inspire productivity in remote employees.

The ultimate guide to accounting project management

Managing a project is more than just completing tasks and meeting deadlines. You need to stick to a budget for it to be successful too. That's why more organizations are investing in accounting project management to better monitor expenditures for every project. Think about it. If you can’t estimate project costs accurately and control spending once a project kicks off—what will you tell your client?

Top 11 Ideal Customer Satisfaction Survey Questions for 2021

You do your best to provide outstanding customer service. You work hard, follow best practices, and go the extra mile to try and deliver a positive customer service experience. But how do you know if it’s working? To really understand what your customers think about your company, you’ll have to ask them. That’s where customer satisfaction (CSAT) surveys come in. Customer satisfaction surveys are a great way to find out how you’re doing — and how you can do even better.

How to Manage Toxic Employees in a Remote Workplace

Managing toxic people in the office is a nightmare. But when employees shift to working remotely and bring their unhealthy behavior with them, “nightmare” becomes an understatement when describing toxicity in the workplace. With most of the world’s organizations shifting to remote work, you just be prepared for all the challenges that come from working from home (WFH). And one of the challenges you must prepare for is dealing with toxic employees.

How to Keep Employee Retention High in the Era of Remote Work

People are usually reluctant to embrace change. But with the ongoing pandemic – something that nobody could’ve predicted – they were left with no choice. Remote workforces are now the new normal, with large and small businesses embracing the work-from-home arrangement. Although this new trend is still taking shape with many businesses still adjusting to it, one of the main challenges is employee retention.

The ultimate guide to creating a successful marketing workflow

How do marketing teams stay organized and manage a range of different activities under one umbrella? With email, content, public relations, advertising campaigns, demand generation and everything in between–how do you create a marketing workflow that can handle the minutiae of every project? It can be a headache trying to remember what needs to happen and when–especially when you get into the small details or the overarching goals of each activity.

Three Ways to Send Emails Using Python With Code Tutorials

For software products of every scale, emails are the de facto standard for notifying your users. It’s a fast, cost-effective, and readily accessible channel for reaching your users, especially if you’re sending transactional emails or generating event-driven alerts. In this post, I’ll go over three ways to send emails with Python. Apps can leverage Python for sending emails for an array of use cases.

4 Reasons Why Sales Engineering Resources are Essential for Growth?

Sales engineers play a significant role in bridging the gap between internal teams and customers. This shared services team has product experts who possess a sound technical background and a deep understanding of customer expectations. With that, they support several business functions like Sales, Customer Service, Research and Development, and so on. Sales engineering professionals can wear many hats because of their in-depth understanding of the products and the business itself.