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How to View Office 365 Service Health in CloudReady?

In today’s modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available.

Meet the new templates experience with 60+ new designs

Oh, the blank canvas. While the freedom of a blank slate may be a breath of fresh air for the new year, when you’re in a bit of a bind it can be overwhelming. You can end up spending hours searching for that creative spark and setting everything up just the way you like it from scratch—or you can tap into one of our templates to get the ideas flowing. When we started building templates for the first time, we wanted to give users the quickest of starts.

How do customers really feel about conversational AI?

Automation got a bad reputation pretty quickly in the customer service world. Since the 1980s, customers calling support have had automated tellers putting them on hold and repeating the unconvincing assurance, “Your call is very important to us.” Automated tellers turned into chatbots. This technology could be just as frustrating with bots conducting clumsy conversations that fail to provide real help.

How Mattermost approaches accessibility for the visually impaired

Mattermost is dedicated to providing effective solutions that can be utilized by as many people as possible. Accessibility is central to our core belief that chat should be simple, intuitive, and functional. For users who are visually impaired, elements such as predictable navigation are not just nice to have, but altogether necessary.

Top 10 Team Productivity Tools In 2021 (Features, Pricing)

Looking for the best team productivity tools for your organization? In this fast-paced and hyper-competitive era, even a small dip in your team’s productivity could affect your company’s bottom line. But don’t worry! From productivity monitoring to project management and collaboration software, several tools can prevent the issues you might face while managing your team.

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Microsoft Teams Optimization for a Remote Workforce

Microsoft Teams is everywhere. Not surprisingly, during the pandemic, the number of daily active users for Teams increased to 75 million in 2020. More and more people are WFH and companies are becoming virtual. Personal meetings are fading now, and Teams poises to become the next best collaboration tool. According to a Riverbed study, 64% of US employees are now working from home because of the Covid pandemic. In turn, Microsoft Teams optimization has become a critical topic for Operations and Network personnel.

All the Ways M-Files Supports HR in the New Era of Working Remotely

The ongoing COVID-19 pandemic has created a challenge for us all — but few know this better than the dedicated HR employees who now have to figure out how to effectively do their jobs while working remotely. Thankfully, M-Files has proven itself to be more than invaluable to that end, offering a wide array of different benefits to human resources officials both during and after the pandemic has finally left us behind.

Why IT automation is key to digital transformation

February 2020: remember the date because this was when the world finally agreed that the only way to survive was by adopting technology whole-heartedly. Collaboration for designing and delivering the vaccine needed to quell COVID19, or for family time, or to ensure your business was sustainable. Welcome to the 4th Humanity Revolution with technology as the engine and attitude and behavior changes as drivers of the innovation culture.

The 6 Types of Remote Workers You Will Encounter In Your Remote Team

Changes that occurred during 2020 cast a completely different light on remote workers. Suddenly, remote work became a reality for all of us. It was like an experiment for everyone to see how we could function in different environments, yet creating a unique ecosystem. Some of us decided it is great to work in a more familiar environment. Some of us decided to put the pro into ‘’procrastination’’.

Top 3 Strategies to Increase Employee Productivity with Workday Insights

Here at Time Doctor, we talk to companies every day who are striving to increase the productivity of their teams. Consistently analyzing employee productivity and making strategic changes are crucial for growth. However, before a business is able to increase productivity, they must be able to accurately measure it.