Welcome to the first installment in our four-part series examining the fundamentals of innovation velocity. In today’s competitive landscape, the most successful companies know that it’s not enough to build something great — they also have to bring it to market ahead of the competition. This is where innovation velocity comes into play. As a concept, velocity isn’t just about moving quickly, it’s about moving quickly and toward the right goal.

For the second year in a row, Simpplr has been named a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions. Gartner’s rigorous evaluation positioned Simpplr highest in Ability to Execute, reaffirming our commitment to delivering results for our customers.

How can organizations ensure they’re building a thriving workplace in a rapidly evolving business landscape? A recent study found that 76% of employees feel more engaged when their feedback is valued and acted upon, and businesses prioritizing open communication are 21% more profitable. These numbers underline a critical insight: the key to success lies in harnessing tools and strategies that promote clarity, compliance, and collaboration.

Whether you’re managing software development sprints or juggling cross-functional projects, selecting the right tools can be challenging. Two of the most obvious options to consider in this era are ClickUp and Jira. While both of them are robust tools, they have different frameworks to choose from. Jira helps with Agile software development projects while ClickUp caters to the all-in-one flexibility for diverse teams. You may be tempted to make the choice now, but wait!

Service desks are at the heart of IT support, acting as a bridge between users and IT services. However, the growing demand for instant resolutions and 24/7 availability has stretched traditional service desks to their limits. Enter service desk chatbots — AI-driven support tools that enhance support processes by automating responses and freeing agents to focus on complex issues.

Ever get that moment when your team is apparently on the move but actually never moving? There were meetings held, tasks were dispensed, and somehow it still remained in limbo. Like everyone was busy and all, but no productivity at all. Ringing any bells? This is the scenario many businesses face: everyone works hard, but things just don’t move forward. The problem often isn’t the effort; it’s the efficient systems to keep everything on track.

By now you’d assume most government organisations are aware of the risks associated with consumer messaging apps like WhatsApp, Signal and Telegram being used in the workplace. Consumer apps, convenient for personal use, are completely unsuited for official communications. They lack the necessary security, auditability and management controls that public sector organisations require.

Unleash a limitless digital labour force with Agentforce in Slack.

‍ In July 2023, Storm-0324, a ransomware group, exploited Microsoft Teams to distribute phishing lures. Using an open-source tool, they impersonated IT support personnel in Teams chats, deceiving employees into downloading malicious payloads. So, is Microsoft Teams secure in 2024?

Shadow AI is the unapproved use of generative AI tools and features by employees. Learn more about the risks and what IT teams can do to mitigate shadow AI.