Today’s shoppers insist on immediacy. They use their phones to get anything they want instantly. When it comes to shopping, a customer walks into a store and expects an item to be waiting for them on the shelf or immediately available through buy online, pickup in-store (BOPIS). What does this mean for retailers that want to stay ahead of consumer trends? Let’s take a closer look at what an endless aisle is and what it means for the retail world.

The concept (if not yet the realization) of a single view into the enterprise has existed for some time. In the realm of ITSM, thought-leaders at AXELOS envisioned how systems across an enterprise can integrate to provide comprehensive visibility into virtually all data that touches any part of the Customer Journey.

Some would argue they’re the same thing, but in our view, workforce and HR analytics use different data and lead to different insights. Read this guide for an in-depth breakdown of each.

Don’t panic. That’s generally good advice—but when business leaders are facing one of the worst economic downturns in more than a decade, it’s not particularly easy guidance to heed. With inflation hitting a 40-year high, companies like Amazon, FedEx, and Meta are in the unfamiliar position of tightening their belts. Yet crisis breeds opportunity.

Here we are going to start with, what is the impact of Work From Home on employee productivity. So, as the world got hit by the Covid-19 pandemic, many companies have shifted their employees to work from home. The work-from-home strategy has opened up new opportunities for people to function and manage their work by being out of the office.

SoW is the abbreviation for scope of work, but it can also signify statement of work. But are these two ways to state and define the same thing? No, the scope of work vs statement of work is two different things. Both are valuable management tools that ensure your next work project is organized efficiently. So, what’s the difference between the scope of work vs. statement of work, and how can these two documents contribute to achieving project goals? Read along to find out!

Ticket escalation is essential to ticket management and the ticket process flow. In a nutshell, it's a way to provide quick responses to tickets and keep up with your SLAs – which is crucial if we consider that speed is the number one factor that impacts end-user happiness with IT incident resolutions. Therefore, escalation is a way to provide the best possible service for users and customers when requests are reassigned to specialized help desk agents.

Product roadmapping is awesome. That’s a fact, and it’s not up for debate. Also, saying that is a super sophisticated way to start a blog post. Roadmapping gives you a chance to visualize your product strategy, see how all the important pieces fit together, and tap into the knowledge of the stakeholders you share it with — who might spot a strategic oversight or timeline conflict that you missed.

As a remote business owner, it’s important to know how to effectively track time and pay your remote employees. If you’re not careful, you could end up paying your remote team members for hours they never worked or underpaying them for the work they did do. This can become a big problem over time as it can even lead you to bankruptcy. There are a few different ways to track remote employee time, and the method you choose will depend on your business needs.

If you’re in the market for a powerful note-taking and task-management application, you’re in for a treat. Evernote, Notion, and nTask are all top-of-the-line applications that can help streamline your workflows and make your life a lot easier. In this article, we’ll go over the key features of each application and what makes them so special as well as the comparison between notion vs Evernote vs nTask. Ready to get started? Let’s get started!