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10 Powerful Tools for Program Management

If you’re a software developer, administrator, or project manager, you’ll know that managing programs can be a daunting task. Fortunately, there are a variety of tools available to help make the process easier. In this article, we take a look at 10 of the most powerful program management tools out there. From project planning to track progress to reporting, these tools can help make your job easier and help you deliver on your projects on time and on budget. Ready to start using them?

Freshworks Fall '22 Launch: Innovations Designed to Delight

The Freshworks Fall ’22 Launch highlights our top new product capabilities and solutions from the second half of 2022. Our announcements are focused on three areas: At Freshworks, we are constantly innovating to empower employees, and deliver personalized, delightful customer experiences. Here are some of the highlights for Fall ’22.

What Are ITSM Tools & Why Do They Matter to Your Business

So we have looked at what ITSM is and the best practice frameworks available to support the implementation of ITSM tools within an IT team. Equally important is how these concepts, processes, and frameworks can support teams outside IT, from HR, Finance, Facilities, and Customer Service, and for internal and external end customers.

5 best unified communications software systems

Have you ever wondered about the importance of unified communications software for your organization? After the Covid-19 pandemic, more and more companies are accepting hybrid or remote approaches to working, fueling the need for secure and reliable unified communications software to increase team productivity. How teams interact with each other and communicate with customers has become more complex. This article outlines the best unified communications software for your organization.

Better presentations, diagrams & more: What we launched in October

Last month, we were busy making some not-so-small updates to presentations to make it even easier to present your work right from Miro. We’ve also been focused on making it faster to build diagrams and—drumroll please—allowing you to collapse mind map branches! And that’s just the start! To see all the newest features that will help make your day a little better in Miro, here is our roundup of releases from October.

9 Best iPad Productivity Apps For You

If you’re like most people, you spend a lot of your time using your iPad. Whether you’re surfing the web, working on your paperwork, or reading a book, the iPad is a versatile device that can help you get things done. In this article, we’ve rounded up nine of the best iPad productivity apps to help you get the most out of your device. From to-do lists to productivity boosters, these apps will help you stay on track and achieve your goals.

12 Reasons Why CRM Project Management Solutions Matter

Project planning can be a daunting task – but not if you use the right tools! In this blog, we’re sharing our top picks for the best free online project planning tools, so that you can take on your project with confidence. Whether you’re a beginner looking to get started with project management software, or an experienced professional who wants to improve your workflow, these tools will help you get ahead of the curve.

The top b2b marketing tools for automation, content, leads, and more

The marketing strategy for a B2B business tends to be a little different than that of B2C companies and presents its own unique challenges. Thankfully, plenty of excellent digital marketing tools can help B2B companies achieve marketing success. From tools designed to help you attract more website visitors by optimizing your site's SEO to email marketing tools and many more, there is no shortage of excellent marketing tools available for B2B companies.

A guide to managing agent seats in Zendesk

At Geckoboard, we work with many Zendesk customers around the world. One of the great things about Zendesk is that it offers a variety of pricing plans to suit different budgets and levels of usage. A key consideration when budgeting for a Zendesk Suite plan is allocating the number of agent seats (paid user licenses) for team members you add to your account. You can choose to start with a few seats and then increase your seat count as your team grows.