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Product management vs. project management: A comparison of roles and responsibilities

Managing change, creating common vision, and reaching desired outcomes are the three most vital priorities for anyone responsible for leading teams. In many agencies, this includes project managers, product managers, or both. While the names and day-to-day tasks of project managers and product managers may be similar, it’s worth understanding the significant differences between the roles. At a basic level, it’s as simple as it sounds.

Digital Transformation Case Study: Challenges, Solutions, and Success Story

Once upon a time, in the bustling city of Mumbai, Mr. Murthy ascended to the prestigious role of CEO at the venerable XYZ Bank. As an ardent visionary, Mr. Murthy keenly grasped the urgency of digital transformation to secure the bank's standing in the swift currents of modern finance. Filled with excitement and determination, he embarked on a compelling journey to lead the bank into the digital age. ‍

Minute-Taking: 6 Best Tips for Meetings in Teams

Whether you hold a meeting in person or online, it’s easy to forget items discussed with the deluge of information that’s usually presented. Fortunately, taking meeting minutes is an excellent way to increase productivity and generate a precise record for later use as a reference point. On platforms like MS Teams, minute-taking is no longer done manually but through software such as Convene in Teams (CiT).

Hiring a Bookkeeping Virtual Assistant: What You Need to Know

From defining virtual bookkeeping assistants to understanding their immense benefits and ways to hire and manage them, this comprehensive guide equips you with everything you need to know. Learn how Insightful's software for monitoring employees plays a critical role in facilitating this process.

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Best Practices for SaaS and Network Incident Management

Computer and network systems have (obviously) become vital to business operations. Occasionally, there are SaaS or network incidents and these systems do not operate as needed. Enterprises want to minimize the potential damage and get their systems back online ASAP. Integrated incident management and a strong End User Experience Management (EUEM) platform that provides synthetic and real-user monitoring is a foundation for meeting that objective.

5 strategies for getting clients to pay on time

When late payments are the rule and not the exception, the stability of your agency is at risk. Find out how to maintain cash flow with our five tips for getting clients to pay on time, every time. A recent Chaser study finds that 87% of businesses report that their invoices get paid after the due date. If you don’t have a system for ensuring clients pay you on time, you’re limiting your growth and sacrificing almost half your revenue.

21 top chat apps to try in 2023

Chat apps are the staple of communication today. In the complex world of modern communication, simplicity, accessibility, and immediacy play crucial roles. Whether you're catching up with old friends or organizing a group trip, the quality and ease of communication can significantly enhance the experience. Gone are the days of SMS limit frustrations and painstaking international call charges.

Customer Health Metrics: Nurturing Customer Relationships

In today’s highly competitive business landscape, understanding your customers is not just beneficial—it’s critical for success. But how can businesses truly gauge the health of their customer relationships? The answer lies in leveraging data through customer health metrics. Welcome to our in-depth exploration of customer health metrics—the indicators that help businesses measure, interpret, and improve their relationships with customers.