ActivTrak and HiveDesk are good employee monitoring software tools that can help you gauge the productivity of in-house and remote teams. In this article, we’ll provide a feature-by-feature comparison of ActivTrak vs Hivedesk to help you decide on the right tool that suits your needs. We’ll also give you a powerful alternative software that can help you boost employee productivity.

Creating a culture of accountability is paramount for organizations seeking success and growth. However, 8 out of 10 leaders don’t define what their people should be working on, and an equal number of people don’t have a clear understanding of the roles assigned to them.

Establishing a quality help desk ticket workflow is the key to achieving quicker and higher quality resolutions. Not only does this achieve better outcomes for users, but it also improves business operations and makes service departments more cost-effective. Many of the issues that cause delayed responses, missed tickets, or return tickets for issues that weren’t resolved correctly are caused by broken or poorly optimized help desk ticket workflows.

In this blog post, we explore the powerful concept of Relationship Intelligence and its impact on transforming office dynamics from merely colleagues to efficient collaborators. We’ll also highlight how Insightful's productivity software can support this transformation.

The team behind Teamwork Desk is committed to helping you provide the smoothest client communication and best customer support experience possible. That’s why we're excited to introduce a refreshed and simplified Desk, to give you a faster, sleeker experience. It’s got all the same functionality that you’re accustomed to, with a clean, modern look and layout that makes it easier to find what you need.

As technology advances, word processing software has become an essential tool for anyone who needs to create and edit written documents. With myriad options available, from the ubiquitous Microsoft Word to the less well-known free alternatives, it can be difficult to know which word processing software best fits your needs. In this blog, we will explore the ten best free word processing software options available.

Explore the challenges of balancing employee privacy with company security needs and how Insightful's monitoring software can help. Create a harmonious, productive, and secure workplace.

We have seen huge rises in the adoption of remote and hybrid work models in recent years. Many people like the idea of hybrid work patterns. They offer the chance to achieve an ideal work-life balance while still having ‘one foot in the door’ for occasional office-based work. In fact, some 44% of employees favor a hybrid working model, while 51% of employers have the same view. But adopting hybrid work schedules comes with a unique set of challenges.

Calculating your salary can be complicated and time-consuming, especially when paid hourly. Hourly employees have different pay structures, including overtime, bonuses, and other incentives, which can make it challenging to determine their annual salary. However, knowing your annual salary is crucial for financial planning, budgeting, and negotiating with employers.

This guide explores the influential time management technique of time blocking and showcases how Insightful's features can enrich this process, leading to remarkable boosts in productivity.