Discover how to bolster cybersecurity measures with time management software.

Gaming has always been more than just button-mashing and high scores. It's a sanctuary where social connections thrive — a virtual playground for over 3 billion people worldwide to gather, interact, and let their inner gamers shine. In this era of digital camaraderie, the power of in-game chat has become prominent, acting as the ultimate social glue that binds players together.

Mental exhaustion—this is a ride that so many people are on today and just so desperately want to get off. If this is where you’re at, don’t feel ashamed. Don’t feel isolated. And certainly don’t assume that you’ll be here forever. There are solutions (quite a few of them, in fact).

Discover the power of emotionally intelligent leadership and how the best WFH tools, adhering to employee monitoring law, can support its development. Learn how Insightful's non-invasive tools can help cultivate a thriving, innovative team culture.

Explore the concept of psychological safety, its significance, and how to measure it in your teams. Learn how Insightful's hybrid collaboration tools can contribute to fostering a psychologically safe environment.

“Quiet quitting” is a rising trend in today’s workforce. A Gallup survey from 2022 estimates that at least half of US workers may qualify as quiet quitters, and likely higher for workers under 35. Quiet quitting is not just a buzzword. It’s real and affecting the productivity and company culture of millions of businesses, not just in the US but worldwide. In this article, we’ll explain what quiet quitting is, along with five strategies you can implement to reduce the rate.

If you have a large support team, it can be difficult to maintain complex workflows. In an ideal world, your team would easily distribute tickets to the people who know how to handle them best – with no time lost unnecessarily bouncing support tickets between different agents or departments. Without the right tools, teams have to use cumbersome and costly workarounds to route tickets to the right places.

Transactional emails are automated emails triggered by a user (or group of users) taking action on your web or mobile application. Some examples include password reset emails, confirmation emails for purchases or reservations, welcome and onboarding emails, and shipping notifications.

Having technical knowledge won’t cut it if you want to excel in project management. As someone who knows the field inside out, I can tell you that there are many other essential project management skills you need to master to succeed. It’s not just about planning and scheduling but also about communication, leadership, and problem-solving. In this article, I will explain the 20 essential skills you need to become an effective project manager and succeed.

Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn. Some of the biggest corporations in the world are experiencing layoffs.