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Top 8 Employee Scheduling Software for Agencies: What Every Marketer Needs to Know

Finding the right online employee scheduling software that works with your business model and needs has never been more important. Running an agency requires managing not only the business at hand but also all of the people who do the work and scheduling them to fit everything in can be complicated. Agencies are often asked to complete projects on short notice, which means you have to adjust schedules quickly to assign skilled individuals to new projects.

Want to survive a pandemic pivot? How one company pulled off a dramatic reinvention.

Just before the holidays in 2021, the marketing team at Mural was met with the most brow-furrowing of work problems: Company leaders presented them with an abstract-sounding challenge and gave them a hard deadline to figure it out. Mural was going to complete its first acquisition in its 10-year history and establish a new market category. But how does one launch a new category? And what is this new category? How does one communicate that positive transformation to customers?

How to Use eNPS for Employee Acquisition and Retention

Getting new employees is expensive and takes up a lot of time and resources. Hiring a new employee costs on average $4000, according to Glassdoor. Additionally, the U.S. is currently suffering from the Great Resignation, an unprecedented amount of workers leaving their jobs. For that reason, it is important to try and retain as many of your current employees as possible. You will probably also face the challenge of hiring new talents. It is not easy, and you need all the help you can get.

Why FinTechs need to deliver superior digital customer service right now

As the world turned digital, the FinTech industry was ready to ride the wave. But now the market is showing signs of slowing. FinTechs that are not growing their user base are at risk of being acquired. And because there are now so many players in the digital space, there’s fierce competition to keep and acquire new customers. And therein lies the key to success: customers. More and more, the distinction between a stellar FinTech and a struggling one is the quality of its customer experience.

RescueTime Alternatives (5 Options)

There is no shortage of RescueTime alternatives on the market. When it comes to project management tools and time tracking solutions for time entries, there are many cloud-based solutions available for you to choose from. The question is, which is the best? If you need detailed reports on employee attendance and performance, where do you turn? Don’t worry, we’ve got all the answers.

The Importance of Employee Connection Starts With Onboarding: How Debbie Gunning, VP of People at Human Interest, Makes it a Priority

When you work at a company called Human Interest, it would only make sense that employee connection is central to your company culture and employee experience. But for Debbie Gunning, VP of People, connection has been at the forefront of her career since she discovered the field of recruitment and talent acquisition. Connection has been a long-running theme in her jobs and life.

The Cost of B2B Customer Churn and How to Reduce It

For B2B sellers, one-off sales aren’t enough to grow a consistent book of business. While closing an initial sale is excellent on its own, utilizing that sale as an opportunity to convert one-time buyers into long-term, loyal clients are the key to a thriving B2B business. As a result, B2B customer churn is something every business owner should consider reducing.

10 Amazing Klok Alternative Tools (Features, Pricing)

Klok is a convenient time tracking software with a simple design and user-friendly interface. Its minimalist features make it the perfect solution for basic time management. But what if you want more from your time tracker? If it isn’t the right choice for you, there are plenty of Klok alternatives to explore with additional features for performance management. In this article, we’ll explore the best Klok alternative tools, including their key features, pricing, and customer ratings.

Help Desk Software for Healthcare: Must-have Features and Challenges

Over the last decade, hospitals and healthcare organizations have digitalized their processes — and with increased digitalization, the role and responsibilities of the IT department and service desks in the healthcare sector have grown significantly. Nowadays, most providers keep digital or electronic medical records and use advanced hospital management systems. Hospital equipment manufacturers are also following these trends, and developing products that connect or sync with digital systems.