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The Right Help Desk for Small Business

Looking for the right help desk software for your small business? Small business help desk software is designed to meet the service needs of small teams. The right solution allows your team to centralize your support channels, organize tickets, prioritize issues, and overall delight your customers. This article covers some considerations to make when choosing a help desk solution and why OneDesk fits the needs of your small business.

Mavenlink Time Tracking: Process, Limitations, Alternatives

Mavenlink is a project and resource management tool offering real-time time tracking and team collaboration features. It automates tasks, like report and Gantt chart generation, as well as provides actionable insights on projects for businesses of all sizes. One of its popular features is project time tracking which lets you track time spent on each project. In this article, we’ll explore this Mavenlink time tracking feature, how to use it, and its two drawbacks.

10 visual collaboration templates to inspire innovation

When the pandemic hit, organizations struggled to support a workforce in upheaval. According to one McKinsey study, companies were experiencing an innovation crisis. Ninety percent of executives believed that the pandemic would fundamentally change the way they do business – and just 21% felt equipped to pursue new growth successfully. Now more than ever, executives are prioritizing innovation-led growth, aiming to draw out sharp, creative ideas to shape the future of doing business.

How to Succeed in a Product Operations Role

So, you’re looking into a career in product operations. Smart move. Product Ops roles are quickly becoming must-haves in both large enterprises and growth companies beginning to scale. A May 2022 LinkedIn job search for “Product Operations manager” returned more than 7,000 open positions in the European Union, and 69,000 openings in the United States. In this post, we’ll discuss why the product ops profession has become so popular with businesses in all industries.

How To Build Cybersecurity Culture At Your Company

Cybersecurity is a key priority for small, medium, and large companies. If you are a keen internet user or a lover of news and trending topics, I am sure you already know the current threats surrounding the cybersecurity realm. Cybersecurity threats are now a nightmare that faces all levels of organizations. Malware attacks, DDoS threats, phishing, brute force, SQL injections, etc. are running riot in the internet streets.

360-Degree Feedback: How to Do It Right and Harness Its Power

360-degree feedback sounds quite like the Panopticon to some — is it crucial to observe the employees from multiple points of view? 👀 We assure you it’s far less creepy, and extremely helpful to both leaders and staff. However, you need to learn about the dos and don’ts of 360-degree feedback for it to work: let’s talk about it.

Everything You Need to Know About Virtual Offices: Advantages, Disadvantages, and More

It’s not a secret that working under the standard office nine-to-five work schedule in a physical office setting got very difficult due to social mobility and physical limits to contain the spread of the COVID-19 epidemic. This situation led certain businesses to establish virtual offices as a survival strategy for their economies and livelihoods. A virtual office can be a great way to get the benefits of having a physical office without renting or purchasing physical space.