Teams | Collaboration | Customer Service | Project Management

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Top 20 Todoist Alternatives

Searching the keyword of Todoist alternatives signifies that you are not already satisfied with the tool and you are looking for alternatives to switch to. Here in this article, we would review some of the limitations of Todoist that might be the reason for the inefficiency of your project management, and we would introduce the top 20 Trello alternatives together with their prices for your business.

Free Paralegal Timesheet Templates (Excel, PDF, Word)

As a paralegal, you spend countless hours doing research, preparing legal documents, and interacting with the opposing counsel. But all this effort is in vain if you do not keep track of your billable work hours. Fortunately, you can use a paralegal timesheet template to document your working hours and ensure accurate and quick payment for any legal service. In this article, we’ll give you three handy paralegal timesheet templates you can download and use today.

What's new with Rocket.Chat in November

We are happy to share that Rocket.Chat 4.2.0 is out. 🚀 This version brings many new features and improvements to give our clients more data control and provide a better omnichannel experience. Let's see what's new with Team Collaboration, Omnichannel, and Marketplace. Please visit the official release notes for the whole list of improvements and bug fixes.

Twitter Customer Service Done Right: Lessons from 15 Brands

Social media is now a valuable part of many brands’ customer service strategies. While you can use almost every major platform like Linkedin, Facebook, Instagram for connecting with your customers, Twitter has become a personal favorite for customers to report any grievances or share their feedback.

The WSJ Says "It's Time to Get Rid of the IT Department." This is Why They're Wrong.

Last week, the Wall Street Journal published an article titled It’s Time to Get Rid of the IT Department. It’s paywalled, so those without a subscription might not be able to read it, but the gist of it is this: IT departments are the lumbering remnants of a bygone era, and as such should be put out to pasture.

11 best Contact Us page examples (+ how to create your own)

A Contact Us page isn’t just another page on your website. In fact, it is one of your most valuable pages—and should be treated as such. A contact page provides guidance for existing customers and offers an overview of your brand for new visitors. But contact pages aren’t always crafted with care. They might be missing a phone number or links to social channels, or they may be totally outdated or tricky to navigate—all of which makes for a bad customer experience.