Teams | Collaboration | Customer Service | Project Management

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How to train employees to track working time

In different parts of the world, it is lawful to track the working time of employees. Take, for instance, according to federal law in the United States as stipulated by the Fair Labor Standards Act(FLSA), employers should have records of every hourly employee, showing the number of hours they log in each day and workweek, the date and time the workweek began, hourly pay rate, regular income, overtime earnings and overtime hours logged in.

M-Files Administrator: Learn How to Create New Property Definitions and Value Lists

Property definitions are used for determining properties associated with classes. A property definition specifies the property name (which should naturally be as descriptive as possible) and the data type, which determines the type of the data entered (in relation to the property). A value list contains various values, such as city names. The same value list can be utilized in several different properties.

Introducing Prescriptive Analytics by Simpplr

Achieve your intranet goals with more than just numbers. Simpplr intranet analytics provide actionable intelligence that helps managers drive adoption, engagement, and governance. By guiding you toward what works and what needs attention, you can keep your intranet as engaging on day 1,000 as it is on day 1.

Troop Messenger - Screen Sharing

Troop Messenger - Screen share feature is one of the dynamic collaborative chat supporting features of Troop Messenger. It allows the team member/user to share their screen at the time of chat conversation with the recipient team member/user. The recipient user can see the entire real-time desktop screen. The sender can share his/her desktop screen once the screen share request is accepted by the recipient user. Both sender and receiver has the ability to stop the screen sharing session at their respective ends.

Troop Messenger - Voice Calling

Troop Messenger now introduces one-on-one voice /audio calling feature in this version release. Voice calling feature of Troop Messenger allows the user to place an audio/voice call for better team collaboration. It enables you to have a crystal clear and smooth conversation experience. Any team member/user of the application can initiate, or receive an audio/voice call.

Nine reasons your customers want to be able to text support

Texting is one of the most used forms of communication. In the United States alone, 5.5 billion text messages are sent daily. So maybe it’s not so much of a surprise that your customers want to be able to text your business when they need support. Few things are more frustrating than when you’re trying to solve a problem and just end up sitting on hold. And texting offers an alternative for you and your customers.

A tinkerer's tale of pushing a Rails serializer

Sometime last year, we found the opportunity to optimize one of our critical API endpoints that was served using Ruby on Rails. This led to a series of investigations before we identified the right long-term solution for our particular use case. It required us not only to leverage a new JSON serializer, but also challenged us to build efficient caching and deployment strategies to go with it. This is the tale of how we embarked on that compelling journey and what we learned as a result.

Choosing the Best Project Management Methodology (& Types)

Project management is a dynamic approach to ensuring your work gets done effectively and efficiently. Gone are the rigid and time-consuming processes of days of old. We’ve moved to more flexible and customizable approaches customized to fit a team’s individual qualifications. Choosing the right management methodology is just as essential to your project’s success as having the right team in place. It means the difference between clear communication and meeting deadlines.

Here's Why the Way You're Tracking Employee Hours Doesn't Work

Looking for ways to track employee hours? Every employer has to track employee hours at work to find out if team members are productive. However, the problem is, many people don’t track time the right way. In this article, we’ll tell you five methods you shouldn’t use to track employee hours and why you shouldn’t use them. We’ll cover why you should use an automatic time tracker instead.