Teams | Collaboration | Customer Service | Project Management

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Journey of Dreams | 10 Years of Freshworks

Ten years ago we started this company on a dream. We dreamt of building a world-class software that would revolutionize the way we think about customer engagement. Along the line, we also had another dream. To build a company that is loved by its people, to build a company where people can find their purpose and their passion. This has been a dream worth dreaming, this has truly been a dream where all of us have come together and found our purpose, our passion, and our dreams coming together.

Top 10 Remote Time and Attendance Software for 2021 (Features, Pricing, Ratings)

Considering a remote time and attendance tracking software? If you have a remote workforce, keeping tabs on their attendance, and tracking their workflow and productivity may seem challenging. You can’t just walk over to their desk and check-in with them, right? Don’t worry. A remote time and attendance tracking system will help you manage all this with ease. In this article, we’ll cover everything you need to know about remote time and attendance software.

The Top 10 Benefits of Time Tracking (and How to Track Time)

Want to know the benefits of time tracking? With businesses more competitive than ever before, companies have to manage time better in order to gain an advantage. The more work they do in the shortest amount of time, the faster they can increase profits. That’s why freelancers and business owners alike aim to be more productive day by day. One way to boost productivity is through time tracking.

The Best Agile Project Management Tools To Use In 2021 & Beyond

You and your team need great software to manage your work. But great project management software needs to keep up not only with your team but also with market changes. Over the past five years, a new method of project management, called Agile, has responded to the demand for a more adaptive and evolutionary project management process. It does little good to adopt the Agile method while still using a software that bogs down or complicates your projects.

How an IT Consulting Firm Uses OneDesk Ticketing System

For businesses of any size, consulting firms can help fill in gaps in the organization without having to build out a team or department themselves. The challenge for these firms is keeping track of all of their work across all of their clients. While it may be useful at times to have an overarching view of all work, the details can get lost easily. It is nearly always the case that certain clients will have requests that take precedence over others.