Teams | Collaboration | Customer Service | Project Management

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Conquering workplace boredom: A strategic approach

In the world of work, even the most exciting jobs, like being a scientist or a virus hunter, have their share of boring tasks. Neuroscience suggests that being bored can be good for you, but the question still stands: how can you deal with boredom in a way that keeps you engaged and productive?

Agile beyond software development: How to empower non-tech teams

What’s the first thing that comes to mind when you hear the word “Agile?” It’d be no surprise if your mind goes straight to software engineering, given Agile’s origins as a self organized way of working for developers in the early 2000s. But in recent years, its methodologies have become ubiquitous as a highly efficient way for all teams to work, with its frameworks used everywhere from marketing to HR, in military operations, and beyond.

Zendesk Relate 2024 keynote highlights: AI, CX, WFM, QA, and more

👉 Zendesk Relate 2024 keynote highlights ⚡️ Join CEO Tom Eggemeier, Senior Vice President of Solutions and Product Marketing Lisa Kant, and Senior Vice President of Product Management Paxton Cooper as they announce the launch of autonomous AI agents, workflow automation, agent copilot, Workforce Management and Quality Assurance capabilities — all powered by Zendesk AI.

How Asana uses work management to optimize resource planning

Initiatives can’t succeed without the right resources. Nobody knows this better than Rita Khayat, Asana’s Head of PMO for Strategy and Operations. Khayat is responsible for keeping business-critical goals on track—which she does by allocating the right resources, at the right time, to the most important work. Khayat’s team is responsible for four main business areas within the CIO org: Resource management is essential for each of these areas.

How Prudential Accelerates Agile Processes and Builds Trust with Miro

Discover how Prudential utilizes Miro to foster innovation and collaboration. With remote and hybrid work environments, Miro has become essential for seamless teamwork and design processes. Agile teams at Prudential leverage Miro for PI planning, retrospectives, and other agile events, promoting transparency and collaboration. By replacing traditional in-person retrospectives with Miro's dynamic interface, Prudential enhances visibility and trust within teams. The recent integration of Jira and Miro streamlines workflows, reducing overhead time and increasing employee satisfaction.

Improved Usability: Wire's Desktop & Web Updates

One thing that we can all agree on is that we should always work on improving ourselves. It’s in this spirit that we proudly bring to you an improved calling User Interface (UI) and a more convenient conversation view for Wire's desktop app (Windows, MacOS) and our app for your web browser. We made it easier to choose audio and visual outputs, view reactions, and conversation views. Less steps, less clicks; better communication! Let’s get into it.

Marketing Your Game and Making Money: Choosing the Right Methods - and Keeping Your Team Working Smoothly Together

Launching a game into a jam-packed market and planning to make a profit requires more than just an original idea and slick gameplay to back it up. So much of success in this sphere boils down to picking the right marketing strategies that resonate with your target audience, as well as monetizing your pride and joy in an appropriate way. There’s also the fact that your team are the gears behind the scenes, and they need to mesh perfectly to drive your project forward properly at all points.

How to Start an Agency: Step-by-Step Guide to Success

Are you looking for a way to start your own business and be in control of your own future? If so, starting an agency might be the perfect option for you. However, it’s also going to be a lot of hard work. There are many things to do to get your business up and running. This article will discuss the steps you need to become a successful business owner of an agency and everything you need to know to get started, from choosing a niche to set up your finances. Let’s dive in!