A Project Portfolio Management (PPM) tool is software that helps professional service companies, like agencies and consultancies, manage multiple projects simultaneously. It gives you visibility into all projects in one central place, allowing you to track progress, meet deadlines, manage resources, and increase project profitability. In this article, we’ll break down 7 of the best project portfolio management systems to give you the insights you need to choose the best tool for your team.

As a product professional, you know the dilemma well: You always have more ideas for your product than you have the resources, budget, or time to execute on those ideas. The same challenge, unfortunately, holds true for the broader business objectives you have in mind for your product – the marketing goals, sales goals, media goals, etc. No product team ever has enough resources to simultaneously achieve every business objective it thinks up.

Workplace culture has become even more essential for cohesion and collaboration in recent years. It has also become harder to grasp. Remote and hybrid work models remove some of the physical rituals and reminders that influence employees’ connection to culture. For employees, this means culture is more personal. For leaders, it means embracing new approaches to guide and shape culture. Ultimately, it means our understanding of what workplace culture is and why it’s important have evolved.

When expanding your business, sometimes finding the right talent can be challenging. You can hire a full-time employee or find the best freelancer for the job. This blog post discusses five simple steps to hire a freelancer that will fit your needs!

Looking for a Harvest alternative to help you with time tracking, billing, and project forecasting? Harvest is a good time tracking tool for tracking hours and generating invoices. But it’s not for everyone. So, we’ve tested seven of the best Harvest alternatives to help you narrow down your options.

Artificial Intelligence (AI) is rapidly advancing across every industry, but is this technology the right choice for your customer service strategy? We've already explored the multiple uses of ChatGPT for customer service, like crafting accurate responses to complaints or creating issue notifications. However, since then, AI has grown and amplified its uses and language models.

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. This industry is full of complex machinery and detailed processes. Utilizing relevant technology provides a streamlined, simplified direction to establish sustainable growth and stay competitive.

Artificial intelligence (AI) has taken the workplace by storm, automating mundane tasks, parsing through big data in seconds, and streamlining countless processes — opening up an endless world of productive possibilities. So with AI in the mix, what does the future hold for the employee experience?