Teams | Collaboration | Customer Service | Project Management

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Consulting pricing strategies: Which type is right for your business?

What are the two biggest challenges facing your consulting business today? If “finding more clients” or “increasing profitability” were your top two answers, you’re not alone. And if finding (and keeping) clients is key #1 to success, then figuring out how to price your services in a way that’s attractive to them and profitable to you is key #2.

How to Identify Potentially Toxic Employees in the Hiring Process

Dive into the world of workplace dynamics with our insightful article on the impact of superstar and toxic employees. Discover key strategies for identifying, managing, and balancing these contrasting employee types to foster a productive, positive, and well-balanced work environment. Learn how to enhance productivity and organizational success with Insightful’s time tracking for remote employees.

Introducing Retrospective User Rates

Although time travel is still a figment of our imagination, our latest release will give you the illusion of going back in time. Picture this: You’ve given your team member a much deserved promotion for their hard work on a big project and amidst the happy celebrations, you’ve forgotten to change their billable rate on said project.

Hybrid Work Schedule - A Complete Guide

The contemporary world has changed post-pandemic. The conventional model of working style has been replaced with the new generation of working schedules. At the same time, efficient employee monitoring tools have also become necessary for tracking employee productivity. These working schedules have transformed the work culture and have given a completely different outlook to the corporate world.

Be confident in your artificial intelligence with Zendesk AI

💯 Here at Zendesk, we're committed to making the confidence level of each customer service prediction available to you transparently. 👏 Why? Human oversight is crucial to applying #GenerativeAI in CX because technology should complement, not replace, human interactions. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Enterprise Workflow Automation: Transforming Business Operations

Are you seeking ways to enhance your business operations, boost efficiency, and optimize productivity? Your solution lies in Enterprise Workflow Automation with the aid of advanced management software. By automating critical business processes through the utilization of workflow management software, your organization can unlock new levels of operational excellence and elevate performance to new heights.

B2B Lead Generation Techniques For 2024

In the fast-paced world of B2B marketing, staying ahead of the curve is crucial for successful lead generation. As we navigate the landscape of 2024, the techniques you employ to generate B2B leads can make all the difference. In this comprehensive guide, we'll explore key strategies that will empower you to optimize your lead-generation efforts and adapt to the evolving marketing landscape. In the realm of B2B lead generation, the role of content marketing cannot be overstated.

12 best chat and video apps for businesses in 2024

In today’s communication-heavy world, businesses must have a robust way to connect with other internal teams and customers. Across industries, remote and hybrid workforce has become a standard approach. In this scenario, investing in robust chat and video applications helps businesses exchange quick messages as well as promote immersive discussions with stakeholders based on specific business requirements.