Teams | Collaboration | Customer Service | Project Management

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How a childlike state of creativity fuels innovation

Rapid advancements in generative AI along with attention-grabbing headlines about AI tools replacing jobs have many people thinking: In a world where technology can do so much, what do humans bring to the table? For me, the answer is creativity. While generative AI can augment human creativity, it cannot replace it. Yet many of us don’t carve out the time or space to tap into this unique ability — and that’s where we can learn a lot from kids.

Balancing books: 8 best time and billing software for accountants

Your accountants and CPAs have better things to do than fiddling around with invoices and calculating billable hours. …But you also need to get paid. Is spending hours on billing and payroll just a necessary evil in the accounting field? Or is there a better way? Time and billing software promises to solve this problem, introducing automation and real-time tracking to your accounting and billing workflows.

Start approving your team's time in 4 easy steps

It’s time to say farewell to nasty billing surprises and hello to more financial control. Introducing Time Approvals, our latest feature that will ensure you get the final say over your team’s time for the ultimate in accurate client billing. Take comfort in knowing that there are guardrails in place to protect your time data and billing details. Follow these four steps to work through the entire process, from setup to approval.

82 % of employees are experiencing burnout

In a time when employee well-being is frequently subordinated to productivity, office burnout has become a worldwide epidemic. This growing catastrophe is brought to light by Mercer, a premier HR consulting business, in their landmark 2024 Global Talent Trends research. The report contains startling numbers that highlight the pressing need to address this widespread problem.

Mastering Pay Per Call: Essential Tools & Strategies

Pay-per-call advertising is a type of media buying in which companies pay for incoming phone calls caused by certain marketing efforts. Pay-per-call lead generation is necessary for digital marketers who want to make more money. Whether or not you are already familiar with affiliate programs that pay daily, PPC affiliate marketing is something that you must be knowledgeable about. In this article, we will talk about the most famous and best pay-per-call companies you should know about.

How #AI can improve customer service #shorts

💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why Sherrell Dorsey turns to #GenAI to keep things running smoothly, no matter where her work takes her. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

M-Files Overview

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

Cultivating a productive work environment: Strategies and best practices

The productivity of people working in a space is significantly impacted by the design and overall ambiance of that space, underscoring the critical nature of cultivating a productive work environment in today’s fast-paced professional landscape. It’s imperative to craft a workspace that not only offers comfort but also enhances productivity, fostering a strong and interconnected business ecosystem.

Need a Change from ActivTrak? Consider Monitask: Detailed Features Compared

Monitask and ActivTrak are exceptional options for employee monitoring software to measure workforce productivity and performance. Monitask is an excellent alternative to ActivTrak, offering powerful tools designed for freelancers, remote teams and businesses seeking to maximize employee productivity and enhance project management. With its user-friendly interface,