Teams | Collaboration | Customer Service | Project Management

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Top-Rated Zapier Alternatives: An In-Depth Exploration to Revolutionize Your Workflow Automation (2023)

In our current era of persistent digital transformation, workflow automation and integration tools, including Zapier and its alternatives, have come to play a pivotal role in light of enhancing efficiency for both businesses and individuals. The unrelenting march of technological innovation has positioned these automation tools as an indispensable part of our digital toolkit.

Skills-Based Hiring: The New Age of Recruiting

It’s hard to believe that we’re already almost halfway through the decade, but as we approach 2023, it’s important to take a look at the trends that will shape the workplace. As well, as how better you can adapt your work practices to the future! Experts agree that five key trends will have a big impact on how we work over the next few years. From advances in technology to changes in how we value work-life balance, these trends will affect every aspect of our professional lives.

Lisa Schwartz on How to Train Help Desk Staff and What's Next in ITSM

Knowing how to train help desk staff effectively can make all the difference in delivering exceptional IT services. In the ever-evolving landscape, where technologies, methodologies, and customer expectations constantly change, proficiently trained help desk teams emerge as the central pillar supporting an organization's IT Service Management (ITSM) strategy.

Top 7 Push Notification APIs

Most people who interact regularly with smartphones and tablets are familiar with what a push notification is. They want their calendar application to post an alert to their mobile or desktop interface, for example, whether or not they have the app open or their screen locked. If they want to change when, how, or if they receive notifications at all, they simply adjust those in the application settings. For app developers, push notifications are a great way to keep users engaged with a product.

How to Upscale Productivity in Your Company with Productivity Tracking Software

Today, the subject of productivity is quite popular. Hands down, productivity is the main goal we all work toward or strive toward, working without productivity is like walking on a never-ending road. But it has to change, right? The point is, how? As a business leader or team leader, you must be wondering the same “How, just how, can I improve the productivity in my company and in my team?”. Well, try employee productivity tracking software.

10 Best Flowchart Software Tools to Use in 2023

Flowchart software makes things easier for everyone on the team. With it, you can: The catch? There are diverse types of flowchart software available today. Selecting the right one can make all the difference to your success. In this article, we will look at the 10 best free flowchart software you can try in 2023 (and beyond).

10 best open source live chat solutions to engage your customers

Yes, you know all about live chat and its advantages. But what makes open source live chat so different and how can it help you serve your customers better? Today, live chat has become a staple in customer service. Customers can send their inquiries via a simple chat widget on a website and can get a swift response from the team. However, as every business is unique, it may require a custom live chat for their needs.

From MIRC to Slack: The Evolution of Digital Collaboration Tools

Explore the transformative journey of digital collaboration tools from the early days of MIRC to modern best remote communication tools like Slack and Microsoft Teams. Witness the revolution of communication, collaboration, and workplace dynamics over the decades.