Teams | Collaboration | Customer Service | Project Management

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A new day for work, powered by AI

Say hello to the future of work, one where the magic of generative AI reimagines how we humans get things done. From helping you focus on what to do next, creating smarter workflows with automation, and instantly summarizing channels and threads, AI in Slack moves work forward faster and drives productivity in a whole new way. That's work in Slack, your intelligent productivity platform.

Improve Net Promoter Score with customer service software

The world is more unpredictable than ever before. Responding to constant economic, social, environmental, and political change, consumers are making more contradictory choices as they juggle what they need with what they want, and with what’s available. This unpredictability is making life harder and harder for businesses to acquire and retain customers.

7 High-Income Skills to Learn

In today’s dynamic economy, individuals are seeking to acquire skills that not only provide job security but also lead to high earning potential. High-income skills are abilities that allow individuals to earn a substantial income while working for themselves or someone else. These skills are in high demand and can be learned through various channels such as online courses, mentorship, and practical experience.

Power of Geospatial Data: Unleashing Business Insights through Location Intelligence

Geographical boundaries no longer confine the world of commerce, industry, and service provision; instead, it thrives on understanding and leveraging location-based insights. In a rapidly evolving business landscape, the ability to harness the potential of geospatial data has become a defining factor in achieving success. This compelling growth underscores the transformative impact of geospatial data and location intelligence, reshaping how businesses operate and make decisions.

Customer service reports every business needs

Zendesk’s CX Trends 2023 Report found that 40 per cent of business leaders now view customer support as a revenue driver. This growing number highlights the importance of first-class customer service to business success. Frighteningly, 73 per cent of customers will switch to a competitor after multiple bad experiences. And staying on top of your customer service is easier said than done, especially with so many data points, stats, and KPIs to try to decipher—let alone draw insights from.

Why is Collaboration Important in the Workplace

What do you think about film production? Is it a result of teamwork or collaboration? To get the answer, you have to go over the end. Well, you may think of why we're pulling film while talking about business. It's because you can perceive the significance of collaboration in a film production effectively. However, in business, collaboration greatly impacts achieving the desired success.

How does the Time Champ Geo Location Tracking App work?

If your team operates across multiple client sites, the mobile app comes in handy. Explore how to navigate through project details, view reports, and access comprehensive activity summaries. With location tracking, say goodbye to errors and manual timesheet management, and say hello to accurate and efficient time tracking. Watch the video to optimize your team's productivity today!

How to motivate employees: 5 strategies for a productive workforce

Every year, businesses lose millions of dollars due to disengaged employees. Unfortunately, it is not uncommon for an organization to have demotivated and disengaged employees. While there are methods you can take to prevent them from feeling that way, there are also techniques that you can utilize to help re-motivate and reengage those that are currently disengaged. This blog post will share approaches you can leverage to help motivate employees that are disengaged.

How to integrate Jira Software and GitLab | The Developer's Edge | Atlassian

Please find below a detailed guide to install the GitLab integration for Jira Software from the Jira toolchain page. This integration enables automatic updates of Jira issues when commits, pull requests, and pipelines are run in GitLab. As a result, developers can focus on their work without having to switch between different tools frequently.