Teams | Collaboration | Customer Service | Project Management

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Building a Sovereign Digital Workplace In the Public Sector: A Guide to Improve Team Collaboration

(This is a recording of the live session between Rocket.Chat, Collaboard, and Pexip.) The average employee attends 62 monthly meetings — this can take up to 15% of an organization’s collective time. Poor team collaboration is one of the biggest culprits for unnecessary and unproductive meetings. Rocket.Chat, Pexip, and Collaboard have been helping organizations to collaborate remotely (and securely!) for years now. In this session, the three companies will come together to share our best practices for organizing, structuring, and conducting online meetings.

Cross-functional collaboration: Why it's even more essential today

On the surface, cross-functional collaboration is one of those things that seems like a given. A no-brainer. A sure thing. Of course you need to work closely with people from other teams — been there, done that, still doing it on the daily. But dig a little deeper and you’ll realize that doing cross-functional collaboration effectively requires some serious planning and some compassion, too.

Keeping company values fresh with Ann Melinger, CEO & Owner of Brilliant Ink

This episode features an interview with Ann Melinger, CEO and Owner of Brilliant Ink, an agency dedicated to designing meaningful employee experiences. In this episode, Amanda and Ann discuss refreshing company values, engaging with hands-on employees, and how language factors into inclusivity.

The 10 best business chats for a connected workplace

As distributed workspaces have become the norm, organizations started relying on business chats to streamline internal communication. Nowadays, chats do much more than messaging: they let you initiate 1:1 and group project discussions, create channels, share files, send reminders, access conversation history, and more. In this blog, we have covered the 10 best business chats to help you build a closely-knit workspace. Read on to choose one that works best for you.

Top 8 Handyman Software in 2023

If you're running a handyman business, managing everything can be overwhelming. Handyman software can handle the paperwork, like making bills and setting up work schedules. It also tracks how long your team works, making your life much easier. It simplifies how you run your business, making avoiding common pitfalls and risks easier. With the right handymen software, you can focus more on delivering excellent service and less on administrative duties.

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Strong Security Should Not Mean Slow Performance

The security threat vector has become wider and deeper as technology has advanced. Enterprises put a series of tools in place that attempt to close up the many possible holes. But it's not all smooth sailing for everyone. Slow performance due to security measures and high overhead can impact employee productivity.

Role of Employee Monitoring Software in Hybrid Workforce

In the past couple of years, the world of work has taken a major shift, like literally everything (including employees) has shifted. From a traditional office setting to a comfortable home setting, a lot has changed. The upscaling standard of hybrid workforces is, but is not limited to, on-site and remote work choices. But hybrid or not, employee productivity and proper time management are the keys to success for any company or business.

Communication Etiquette: Best Practices for Engaging with Customers Online

In an age where every click, like, and share holds monumental value, navigating the landscape of online communication can be a daunting task. As business engagement blurs into the digital realm, it is essential for companies to understand the essence of communication etiquette when interacting with customers online. This holds especially true as successful customer engagement holds the potential to contribute to a significant 23% increase in business revenue.

Importance of Attendance Tracking for Blue-collar Workers in IT Companies

Information Technology (IT) companies are significantly transforming in today’s technology-driven era. A critical aspect that often goes unnoticed amidst digital advancements is the integral role of blue-collar workers. These individuals form the backbone of IT companies, ensuring the seamless functioning of various operations. As we delve into the intricacies of this vital workforce segment, a noteworthy trend comes to the fore: the surging importance of attendance tracking.