Teams | Collaboration | Customer Service | Project Management

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Transform your customer service teams into superheroes with #ZendeskAI

🚀 Our intelligent bots can automate answers, reducing ticket volume and allowing customer service agents to level up as experts by focusing on essential tasks at hand. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

La Mobilière uses Miro to simplify its planning process and digitize its insurance offerings

Founded in Bern in 1826, La Mobilière is the oldest private insurance company in Switzerland. They offer insurance products for professional and private customers in the fields of life insurance and property insurance. In order to scale their business and fulfill customer needs, La Mobilière uses the highest technical standard to innovate through the digitization of products and services.

Revolutionizing dental practice management: Dentistry Support's remote support services

Innovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2019 by Dr. Stefan Borgas and Sarah Beth Herman, is a pioneer in the dental field, providing remote support services that enable dental businesses to thrive. This blog post explores Dentistry Support’s journey, the services it provides, and the transformative impact of its approach on the dental practices it serves.

9 Easy Ways to Fool Employee Monitoring Software

Organizations need time tracking because it gives them the ability to measure how much time employees spend on activities and find areas where money may be saved. Still, some workers can take advantage of the system and get paid for time they did not work. This article explores how employees try to trick time-tracking software and how to stop it. We’ll also highlight timekeeping tools that are impervious to manipulation of this kind.

What is a Toxic Work Environment and How to Deal With It?

We’ve all had dreadful mornings, difficult weekdays, and even frustrating months. You can usually get through a horrible morning, or a difficult week, and acquire vital insights from a poor quarter but it’s not easy to get through a toxic work environment. It’s even difficult to accept that you may work in a toxic environment, and possibly even more difficult to perceive it. However, the indications are relatively common. They are, unfortunately, more common than you might assume.

6 Examples of Communication Breakdown in the Workplace

Do you remember when we were at school and had group projects? The idea was to work as a team and share ideas. There was just this one itsy-bitsy thing: not everyone was heard or taken into consideration. It was really hard to communicate your opinion unless you were the loud one on the team. Fun, huh? 😀 The same holds today when we are adults working on a bit more serious projects. Effective communication can go a long way when working in a company.

Tips for Freelancers Looking to Master Project Management

By this point in your freelance career, you’ve likely got a few clients under your belt. But as your client list grows or as more projects come through the door, you will need a way to handle this. How you manage your time, workload, client communication, and everything in between ultimately affects the quality of your work and your relationship with your clients. Having a handle on your freelance project management skills will make your career much easier and far more rewarding.

How to Unlock Workforce Potential with Employee Time Trackers?

Today, for running any business smoothly, the most important parameters that are needed are efficiency and productivity. And in most businesses today, we are not able to use the full potential or harness the power of the full potential of a workforce. And for harnessing the full potential of a workforce, all we need is prudent employee time-tracking software. For tracking time to harness the full potential of a workforce, the best employee time-tracking software becomes a game changer. Get Free Demo.

Want accessible, fine-tuned AI for the best CX? Choose Zendesk.

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one.