Teams | Collaboration | Customer Service | Project Management

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New InvGate Service Desk's No-Code Workflow Builder

Workflows are a powerful tool for businesses of all sizes – if they are intuitive enough to be used by tech and non-tech-savvy people alike. With this in mind, we’ve just redesigned InvGate Service Desk’s no-code Workflow Builder to make the experience much more accessible.In a nutshell, we kept all the functionalities our users already enjoyed but simplified the UX/UI, reduced the learning curve, and added some pre-built processes so you don’t need to start from scratch.

Data-Driven Insights - Leverage workforce analytics to manage efficiency in remote work

Flexible work brings multiple benefits but demands managing time and efficiency for remote teams operating distributed across locations. With 51% of the remote workforce experiencing disengagement at work, organizations need to stay in sync with how teams work and what efficiency they gain.

The 3 Benefits of Productizing Your Agency's Services w/ Sam Shepler

Should you productize your services? Does a productized service business completely differ from the standard agency model? Can both models co-exist within the same business? These are all questions we answer in today's conversation with Sam Shepler, CEO of Testimonial Hero. He transitioned from leading a full-service video production agency to founding a productized service business in 2018. In this episode, Sam shares the 3 specific benefits of productizing your services--and the potential pitfalls to look out for.

How businesses overcome digital transformation challenges

Every click, swipe, and digital interaction contributes to business outcomes in the modern age. Most of us do digital work to create a valuable customer experience (which may also be entirely digital) and track digital metrics to show business growth or achievement of business goals — and even the goals and growth may be primarily or entirely digital! As businesses adjust to the realities of a digital environment, many are undertaking digital transformation programs.

How I do Sprint Planning in Miro

Watch Rosanna Knottenbelt, Product Lead at Miro walkthrough her sprint planning process with her team in Miro. Rosanna shares a holistic view from product roadmap to task estimation and valuable tips to make planning engaging, collaborative and efficient for your team. If you like Rosanna’s board, head over to Miroverse to try it out with instructions on how to use it from Rosanna. It’s free.

Employee Productivity and Job Satisfaction

Most business owners want their employees to be productive and happy. Productive employees are essential to any company, but employees who are satisfied with their jobs are just as important. This blog post will inform ten ways to boost employee productivity and job satisfaction. Follow the ten ways, and you can rest assured that your employees will be happier and more productive!

Four signs your approach to data is hurting operational efficiency

Even though it’s sometimes seen as an enterprise-level business challenge, operational efficiency is a critical focus area for small to medium businesses (SMBs). Operational efficiency is about your business’s ability to deliver its products or services in an optimized and cost-effective way, minimizing waste and maximizing productivity. As a small business owner navigating growth, one of your biggest priorities has to be achieving operational efficiency.

How I do it in Miro: Streamline your sprint planning with Rosanna Knottenbelt

While sprint planning tools aim to streamline the planning process and enhance collaboration, they can also introduce challenges. Some tools lack flexibility, forcing teams to adapt their practices to fit the tool rather than supporting their preferred way of working. A lack of customization options can also hinder the effectiveness of these tools, leading to outdated data, information silos, and the need for workarounds. The result is poorly defined plans and wasted time.