Teams | Collaboration | Customer Service | Project Management

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How to Make Sure Employees Are Working from Home Committedly: Strategies for Remote Work Management

Explore solutions to common remote work challenges such as decreased productivity and collaboration difficulties. Learn how to make sure employees are working from home effectively by relying on productivity and time monitoring tools.

The Future of Employee Experience with Jordan Katz, Chief Insights Officer at Simpplr

This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. In this episode, Shawn and Jordan dive into Simpplr’s Future of Employee Experience Report. They discuss the importance of personalized and efficient communication platforms, analyzing diverse data sources to create a seamless employee experience, and taking a human-centered approach to AI.

Impact of Data Loss - Common causes and effective solutions to safeguard your business

Data is the lifeblood of organizations, enabling their operations and decision-making. In evolving workplaces where teams are distributed and working digitally, growing threats are posing risks to data confidentiality. Organizations need to adopt robust security practices to negate the impact on data privacy and ensure operational security.

8 Ways Technology Enhances Supply Chain Visibility

It's no secret that visibility in supply chain operations dictates the difference between successes and setbacks. With technology evolving at breakneck speeds, savvy 3PL service providers are racing to integrate cutting-edge tools that ensure nothing slips through the cracks. To showcase what’s at play, stick with us and we’ll introduce you to a group of contemporary tech solutions that are shaking up the supply chain scene from top to bottom.

Mastering the Hybrid Work Model: A Blueprint For Success

The Hybrid Work Model has become a go-to solution for balancing flexibility and productivity in today’s fast-paced work environment. Employees sometimes feel trapped by rigid office hours. However, the hybrid work model has helped them find a new working method. Employees can boost their performance by blending remote work with in-person collaboration. It is like opening a door to endless possibilities!

Next in EX: Unifying employee experience technology (ebook excerpt)

This is the second part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. Too many employees have too many tools, creating a sense of digital friction that fractures their attention, causes frustration, and limits productivity. This technology overload holds employees back instead of propelling them forward — this poor employee experience (EX) impacts key organizational outcomes.

The SURPRISING Way to Combat Client Churn w/ Jonathan Ewing

What if we told you there was a way to improve your client relationships and reduce churn before retention is even a concern? Jonathan Ewing, Director of APCO Worldwide, joins the podcast to talk about how agencies can foster positive relationships with clients and reduce churn even before the onboarding process is finished. He discusses the importance of predicting and acting on client needs, and how adjusting your services and strategies accordingly improves retention and keeps clients happy and satisfied from Day 1.

The crucial link between employee engagement and retention

To improve things in the modern business environment, it’s important to understand what motivates and keeps employees. Companies can’t say enough about how important it is to have employees who are driven and dedicated to the business’s success, especially when it comes to new ideas and competition. This blog post discusses why employee engagement is important, how it affects retention, and gives businesses useful tips for making their staff loyal and helpful.

CPA Courtney Kunzig Discusses Automation in Accounting

Knowledge work automation is poised to reshape multiple industries. This is especially true in professional services. In this sector, knowledge is often the primary deliverable. Accounting industry workers handle huge amounts of client data. They also manage sensitive information and face tight deadlines. Workflows, security and compliance, client satisfaction, and firm growth are major priorities for these professionals.

Microsoft Teams launches Copilot to boost workplace efficiency

Microsoft Teams is leading the way in innovation in the rapidly changing digital workplace space, particularly with the recent release of Copilot features that improve efficiency and simplify collaboration. Tools that promote efficient communication and remote work are more important than ever as it become more mainstream. That’s exactly what Microsoft’s latest announcement promises, bringing AI-powered improvements meant to turn Teams into a vital tool for employees everywhere.