This episode features an interview with Aniisu K. Verghese, Founder of Intraskope, a boutique internal communications and personal branding consultancy serving global markets. In this episode, Shawn and Aniisu discuss inclusive internal communications, strategies for building organizational trust, and how AI is streamlining employee experience.

Since HEY launched, we’ve heard from many of you who want to share all the goodness of HEY with the people in your family. We get it! We have partners, kids, and parents who would benefit from HEY, too. So, today we’re introducing HEY for Families — add up to 4 additional HEY accounts for just $179/year total! One person pays and invites everyone, but the accounts remain separate and private.

New Feature Release: Reverse Views Group & Swimlane Order! In our latest update, we're excited to introduce a highly requested feature: Reverse Views Group & Swimlane Order. This enhancement allows you to easily organize your data views, ensuring you can focus on the most relevant information for better visualization and usability.

When your team is collaborating in Slack, but managing projects in another tool, context can get lost and progress slows. With Slack lists, you can capture, visualize, and stay aligned on tasks where you’re already working.

When you receive a request in Slack and have to manage it in another tool, tracking the task can feel tedious and information can go missing. With Slack lists, you can simplify the collection process, quickly triage submissions, and discuss requests where everyone who needs to see them can — right in Slack!

In this video, we will be reviewing the ConnectWise PSA integration along with it's benefits. We'll also walk you through the configuration process to quickly configure the integration. The ConnectWise PSA integration allows for tickets to be automatically created and closed upon Exoprise Alarms being triggered. With tickets being created in ConnectWise PSA, you can begin automatically assigning tickets based on the alarms triggered in Exoprise using workflow rules.

Operations is a critical role within agencies today. But beyond the day-to-day, there’s a big opportunity to leverage this role as strategic driver of growth and efficiency. How can you develop both yourself as a leader and your agency to deliver better results? In this episode, Ryan McNamara, Head of Operations for Rise at Seven, highlights 3 key areas that every ops director should focus on: Financial rigor - what metrics you should be looking at and how often, to help you make strategic decisions.