Teams | Collaboration | Customer Service | Project Management

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Everything About SEO Reputation Management for your Brand

Many brands underestimate the power of reputation management until they are inundated with negative reviews from all sides. To minimize risks, any brand needs to engage in SEO reputation management to be preferred by your clients again. Everything starts with SEO. Before users get to the site, they get into the search results. You don't want the users to see only negative reviews or inaccurate brand information in search results.

Preparing for Your Virtual or Hybrid AGM: A Checklist

The year 2021 has passed, and it’s a new year for another annual general meeting. The previous years have opened up AGMs to venture out of the four-walled conference halls. In addition, the global crisis has become an accelerant for companies to adopt digital solutions and explore virtual and hybrid AGMs.

11 Must-Have Skills to be an Effective Call Center Manager

Call center managers are the backbone of any organization offering customer service. Without their leadership and skillsets, it would be impossible to maintain the company’s vision and goals and keep the staff members motivated. But what are the most important call center manager skills? In this article, we’ll highlight the 11 essential skills and qualities for a call center manager job.

How to Internationalize Your App's Product Notifications

Internationalization in software development, known as “i18n” for its number of letters, is as vital as ever for modern companies. Web-based products and services are no longer tied to geographical and cultural boundaries and not every potential customer speaks English. You might have designed your app with your native region in mind, but you’ll eventually need to expand your supported languages and regions to cater to a global audience.

Radisson Customer Service & Digital Transformation Advice from Sr. Strategist, Alexandra Rodrigues

Alexandra da Silva Rodrigues leads the digital transformation journey for contact centers at the Radisson Hotel Group. Join Alexandra and Netomi to learn about how Radisson strikes the balance between emotional intelligence & artificial intelligence.

Why Monday Sucks (and how to make it better!)

We agree that Monday sucks! But we are here to see why Monday as the project management tool also sucks. The notion of using the top agency tools for your business is to facilitate your tasks and not complicate them at all. So, what is the point in using a tool that you know it sucks? Here in this post, we will go through every detail to see why Monday sucks and what the best alternative is.

Scoro comes in hot to hit a top ten spot in G2's 2022 Best Software Awards

We’re absolutely thrilled to announce that G2 – the world’s leading software review platform – has named Scoro as one of the top ten Best Project Management Products for 2022. Coming 8th in the Best Project Management Products category is a proud moment for us here at Scoro as these awards are decided by software buyers on the world’s largest and most trusted software marketplace – used by more than 60 million buyers each year.

How to Use Time Doctor's Attendance Report and Work Schedules to Save Time and Increase Productivity

Whether your teams are remote, hybrid, or in-office, maintaining good attendance is a crucial component to any company’s overall success. Attendance is an important factor in productivity and team morale and can give great insights into employee engagement. With more companies than ever transitioning to a permanently remote or hybrid workforce, flexible schedules and flex time policies are quickly becoming a standard practice, making attendance management more difficult.