How to put an end to customer misery
Avoid breaking promises and improve customer service with these three steps.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Little-known Hacks That Will Help You to Find Remote Jobs
Things you need to know before starting to find remote jobs. The strategies which will help you to be more organized and disciplined to land on your dream remote job.
9 Best Manager Tools To Work Better With Your Team
Manager tools are an important aspect of leading a team and ensuring success for everyone you are responsible for. Having the correct manager tools and software will help you do a better job and lead to a better company overall. Being a manager is a challenging job as there are always some unpredictable issues that you may not know how to manage. Furthermore, the wide range of tasks and collaborative processes makes this a tough and strenuous job.
5 Time Tracking Integrations to Automate Your Workflow (JIRA, Asana, Salesforce and More)
Today, Time Doctor is a go-to application for time tracking for over 10,000 customers worldwide. Using Time Doctor in conjunction with all of the technology stack, saves time, improves productivity, and reduces the need to juggle between multiple applications. Time Doctor is regularly adding new integrations and today integrates with more than 60 third-party apps including the top CRM, Helpdesk, Project Management and Payroll tools.
Modify & Create Email Templates in OneDesk
OneDesk includes automated email templates to assist you in communicating with your users and customers. These email templates are completely customizable – you can edit the existing templates as you see fit, or create entirely new templates to suit your needs. Automations can then be applied to utilize your templates, allowing for a streamlined communication process for your organization.
Automate Your Services With Information Technology IT Help Desk Software
Your team needs IT in Help Desk Software in handling tickets, resolving issues, and managing assets. The software plays a significant role in satisfying customers and ensuring efficiency in service delivery. It applies automation and customized workflow. It does all you need on its own, and you do not require to sort tickets or search for different assets manually. You’ve got the confidence to attend to other issues as the help desk is running itself.
Vivantio Named Best Customer Service Management Software Provider 2021
November 1, 2021 - Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, has been named Best Customer Service Management Platform - USA by Acquisition International's Corporate Excellence Awards.
Forsta Partners with Lumoa to Deliver Powerful, AI-Driven Analytics To CX, EX and Market Research Professionals
Partnership will streamline open-ended feedback using artificial intelligence to drive better-informed decisions.
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6 Reasons You Need a Digital Experience Monitoring Strategy
A Digital Experience Monitoring (DEM) strategy unlocks the key to understanding how end-users interact with web and desktop applications. If you have landed at this post, perhaps you are looking for a Digital Experience Monitoring solution. Correct? But before that, let's take a step back in understanding why it's critical to invest in a DEM tool. To provide a better technology experience, operation teams need modern tools to monitor and collect remote worker application insights. And because of that, businesses are adapting their digital transformation strategy to grow, survive, and respond to disruptions caused by the pandemic.
How to Balance Speed and Safety When Protecting Privacy at Work
New technologies enable businesses to improve data privacy and cybersecurity without compromising on the speed and efficiency of work.