It’s no secret that communication is key to a successful team. But effective communication can be difficult when everyone works from different locations. We’re excited to share ten strategies to improve remote team communication. We’ll discuss the benefits of remote teamwork, suggest ways to overcome common challenges, and recommend some tools to make remote team communication more effective. Let’s find out!

Explore the various methods companies use to monitor remote employees. This article covers everything from tracking software that analyzes productivity to GPS tools that pinpoint employees’ locations. It also delves into common practices like web usage and screenshot capturing while emphasizing the importance of transparency to build trust.

As the primary point of contact between businesses and their clients, call centers play a crucial role in maintaining customer satisfaction and fostering loyalty. Call center monitoring is the systematic process of evaluating interactions between center agents and customers. By analyzing these exchanges, businesses gain valuable insights and feedback that can significantly improve call center operations, reassuring business leaders about the effectiveness of their strategies.

In today’s busy work environment, a time-tracking system is crucial. Imagine a group of dedicated people, each with specific responsibilities and due dates. However, with their best efforts, it seems there is never enough time to complete everything. This is an important problem for many people and companies. Fortunately, a time-tracking system is available to assist. Businesses that use this software can track exactly how much time is spent.

In addition to the benefits listed above, CMDBs also enable MSPs to: Overall, a CMDB is a powerful tool that can transform the way MSPs deliver IT services to their clients. It empowers them to be more efficient, proactive, and ultimately, more successful.

Emails play an essential role in any company. They allow us to connect with people all around the world, promote our products and services, share vital information, and collaborate on projects. Regular email services, on the other hand, are notoriously unreliable and vulnerable to security breaches. This is why people and companies are always looking for safer and better solutions.

Employee onboarding can be a logistical nightmare if the process isn’t laid out just right. For this purpose, creating an efficient onboarding workflow is crucial. After all, you want your new hires to stick around and thrive, not run for the hills. To help with this process, this article dives into the nuances of developing an effective onboarding process, specifically utilizing the capabilities of InvGate Service Desk.

Unlike verbal or word-based thinking, which is sequential and linear, visual thinking uses imagery and spatial representation to organize information. For visual thinkers, this way of laying out information sparks creativity and imagination, as it helps them comprehend concepts, identify new patterns, and make connections.

How much business could your business do without IT? These days, “none” is far and away the most common answer. Yet many organizations struggle with how to approach spending and budgeting related to IT. Information technology may be the backbone of a business, but it usually isn’t front and center in strategic discussions and high-level decision-making. And whatever spending is happening, the budgeting process underneath it often doesn’t scale well.