Teams | Collaboration | Customer Service | Project Management

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Why businesses choose Zendesk AI

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The Roles and Responsibilities of a Board Administrator

As custodians of organizational order, a board administrator is typically accountable for supporting the management of board governance, policies, and procedures. They essentially provide administrative support to the board — may it be scheduling meetings or preparing board documents. In this guide, we’ll explore the duties and responsibilities of an administrator, and the skills and knowledge one should possess.

Boosting employee productivity: A comprehensive guide

If your organization struggles with employee productivity, you aren’t alone. Many organizations face challenges with keeping teams active and engaged. Our comprehensive guide to boosting employee productivity offers actionable tips and strategies for maximizing output — without burning out your workforce.

What Are The Consequences Of Time Theft At Work?

Making business operations lean & efficient is essential in today’s business world. People spend a lot of effort and money trying to make their businesses more efficient. Time is precious because when a business works well, it can do more in less time. But did you know that many businesses in the US (around 75%!) have a big problem? Some employees are stealing time from work.

Team Performance Management: Measuring High-Performance Teams

Team performance management is an essential part of leading a workforce and ensuring desired outcomes are achieved. As employees on average spend 54% of their time working in teams, it’s important to measure their performance as a collective. However, many organizations are struggling to effectively manage and measure team performance, leading to inefficiencies and missed opportunities. ‍ ‍

How to Dramatically Improve Your Sales Team's Performance: 22 Tips

The premise is simple: by improving your sales team’s performance, your team will generate more sales, ultimately leading to higher profits. Therefore, make sure you take note of the following twenty-two helpful tips so that your sales team’s members can dramatically enhance how well they perform.