Incident management best practices is the backbone of a seamless IT support operation, but it’s not just about resolving issues – it’s about doing it efficiently and effectively. In this article, we’ll walk you through essential incident management best practices, offering valuable insights and real-world examples.

Dive into the significance of human vulnerabilities in cybersecurity. Discover how user errors, remote work, and Shadow IT amplify risks, and explore employee monitoring solutions for comprehensive protection.

Digital public services are becoming a reality for citizens in many different countries. To harness the power of digitization, governments across the world are on a spree to leverage digital tools and virtual platforms to automate the delivery of public services. For instance, the European Commission has set 2030 as the target to achieve complete digitalization of key public services.

In a modern business landscape filled with stiff competition, every organization knows that productivity is its lifeline to progress. Creating it isn't easy, though; there's no direct 'on' switch that you can flip to make your team instantly more productive. Truly increasing productivity is a matter of getting into the nitty-gritty of how employees work and think. ‍ Fortunately, there are tools that can help with that.

Nowadays, virtual spaces are the primary medium for interaction — so the importance of collaborative work cannot be overstated. However, the shift to remote work poses unique challenges for HR managers. Adapting to the digital era requires more than just embracing technology, it demands innovative strategies to ensure teams stay connected, aligned, and engaged. In this article, we’ll explore 9 steps managers can follow to enhance collaborative work in remote teams.

“Change is the only constant,” the Greek philosopher Heraclitus once said. And in today’s rapidly evolving tech landscape, this statement has never been more valid. But with change comes fear — especially when it threatens the established ways of doing things in a company. Agile transformations, though rewarding, can bring about such fears.

Virtual organizations represent a new way of working, and they’re gaining popularity. In the wake of the COVID-19 pandemic, organizational structures are changing. The digital age has shifted global work trends to favor remote and hybrid models. Global Workplace Analytics estimates that around 56% of the American workforce could work at least partially remotely, and this figure is increasing. The future of work could be remote based, with virtual organizations taking center stage.