If having a help desk in your organization is a game-changer in terms of user experience and efficiency, combining IT help desk software with Asset Management is unlocking a whole new proficiency level for IT support. The reason behind this is that you’ll not only be tracking incoming incidents, using workflows to automate repetitive tasks, complying with SLAs, and improving your reporting capabilities – which already makes you a pro.

We all know that efficiency and productivity are important for success in the workplace. But which one do you value more? In this blog post, we’ll discuss the importance of efficiency and productivity and how they impact your business to achieve the best results.

Customers expect quick financial services from their banks as conveniently as possible. A recent Deloitte research points out this trend as banks try to distinguish themselves from their competitors by offering better customer service and enhancing customer experience. Leveraging fintech solutions and digital transformation, many traditional financial organizations are increasingly adopting chat banking, one of the recent addition to the banking industry glossary.

In the 21st century, it takes just minutes to set up an email account on the web. A simple Google search will yield a myriad of results providing users with a huge spectrum of different service providers to choose from. Alongside blocking distracting websites, having an easy-to-manage email inbox is essential for improving productivity. On the surface, it appears that each of these providers offers roughly the same service by allowing us to seamlessly send, receive, accept and store emails online.

How energy companies can use workforce analytics tools to refine processes.