Teams | Collaboration | Customer Service | Project Management

February 2024

A Guide to Operational Efficiency - Meaning and Steps to Improve

In the current world of competition, every company wants to be at the top. Everyone wants their product to be the most preferred in the market. Organizations always look for operational efficiency; however, they should also consider employee motivation as an important factor in the company’s success. Customer satisfaction and employee motivation can help the organization’s growth to survive in this competitive business environment.

12 Best Team Project Management Tools in 2024

Leading a successful team requires a blend of astute planning, strategic management, seamless collaboration, and intentional communication. That’s quite a lot of variables to actively track and manage without having access to team project management tools. Such leadership becomes even more layered and complex when dealing with multiple teams or complex projects. However, the entire process becomes considerably simpler with the best team project management tools in your toolkit.

4 award-winning calendar templates to transform how you organize your year

Work deadlines, personal commitments, annual goal planning, to-do tracking: For most, a calendar is the go-to tool for keeping life organized. Yet, its adaptability to any number of these use cases also makes it a perfect blank canvas for iteration. So who better to elevate the humble calendar than our active community of Creators in Miroverse? To kick off the new year, we asked Miro Creators to show us their take on a virtual calendar for 2024, with zero requirements and the sky as the limit.

The Value of Service and Support #servicemanagement #customerexperience #support #b2b #saas #value

Explore how leading companies are leveraging service and support to fuel growth and customer loyalty. This short dives into the strategic value of exceptional customer experiences, backed by insights from Gartner and Forbes, highlighting the transformative power of positive reviews and customer advocacy. Discover why happy customers are the cornerstone of retention and how service excellence can become your business's new growth engine.

Why failure is necessary for innovation

It’s uncommon for the first draft of anything to be an instant success. That’s because innovation requires trial and error — to brainstorm, develop, and launch a new product or service means iterating continuously throughout the process. But we know failure can be scary: Miro found that 62% of enterprise leaders believe that fear gets in the way of innovation at their companies. In this article, we look at why successful innovators accept failure as part of the process.

50+ ChatGPT Statistics and Facts You Need to Know in 2024

In the ever-evolving tech world we live in, a single year can seem like ages – and the ChatGPT statistics you're about to dive into confirm just that. OpenAI's beloved chatbot, born in November 2022, has shown that its initial launch was just the starting point for something even bigger, and it’s showing no signs of slowing down. Over the last months, ChatGPT has broken several records.

Zoho Projects - The complete project management software

Zoho Projects is an online project management tool that lets you plan, track and collaborate with ease. Effective project management software helps you organize your work, communicate with your team, and achieve your project goals, irrespective of whether you're a team of 5 or 500. Zoho Projects does this and more. It's a hassle-free tool that has a simple, easy-to-use interface, and a mobile application that facilitates your projects from anywhere, at any time. With task and issue management, time tracking, interactive feeds and forums, built-in analytics, document management, and budget tracking, Zoho Projects is the complete cloud-based project management solution.

Build Visual Roadmaps with Craft.io's New Cover Image

Roadmaps are key for keeping everyone on your team headed in the same direction by communicating the strategic direction of your product. This is why we decided to take one step forward by introducing our new Cover Image Feature that empowers product managers and teams to create roadmaps that not only showcase their plans but also provide a visual and intuitive understanding of what's ahead. ABOUT CRAFT.IO.

Unlock Data Insights with Craft.io's New Table Summation Feature

New feature alert! With Craft.io, you can now gain valuable insights into numerical trends within your data. Effortlessly aggregate numerical values in table number and formula columns or calculate their averages for data consolidation and decision-making. Additionally, enhance efficiency by easily collapsing and expanding all your table groups. ABOUT CRAFT.IO.

How to Asana: Post status updates

Have you been pinged for a status update? Before you fire up the spreadsheets and docs, here's how to do it in Asana. Keep your team in the loop with status updates on projects, portfolios, and goals in Asana. Check out this video to learn how to share status updates using real-time data, the latest highlights, and Asana Intelligence. Then see how your meetings can focus on actionable insights instead of long status readouts.