Teams | Collaboration | Customer Service | Project Management

March 2024

Convene

Guide to Physical Annual General Meetings in the Digital Age

Mar 14, 2024 By Audrey Quiteves In Convene
Beyond the presentation of financial reports and performance, annual general meetings serve as vital pillars of corporate governance. They serve as a forum where shareholders and stakeholders convene for discussions, dialogues, and decisions crucial to the organisation’s trajectory.
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Vivantio

What is Your Customer Experience (CX)? Why it Matters to Business.

Mar 14, 2024 By Vivantio Press In Vivantio
Welcome to the exciting world of customer experience (CX) and its significance for your business. Addressing customer journey pain points is key to attracting and retaining loyal customers. Customer experience management is the approach that allows you to create and optimize every interaction a customer has with your brand.
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time doctor

The role of leadership in fostering team efficiency

Mar 14, 2024 By Time Doctor In Time Doctor
It’s impossible to overstate how important good leadership is in today’s fast-paced and very competitive business world. Leadership is what makes team dynamics, attitude, and, eventually, efficiency possible. This piece talks about some leadership styles and strategies that can have a big effect on the work and morale of a team. It also talks about how important leadership is for better team performance.
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time doctor

AI boosts productivity for 29% of Americans

Mar 14, 2024 By Time Doctor In Time Doctor
Generative AI has emerged as a significant player in an era of rapidly evolving technology, offering unheard-of increases in productivity across a wide range of industries. However, there are hazards associated with this innovation, especially with “Shadow AI,” when employees utilize ChatGPT and other generative AI technologies in ways that can violate business data security laws.
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time doctor

How hybrid work trends are impacting more than just office spaces

Mar 14, 2024 By Time Doctor In Time Doctor
The effects of the shift toward remote and hybrid work arrangements are being felt well outside the walls of office buildings. The Federal Reserve Bank of Kansas City conducted a thorough investigation to shed light on these changing dynamics. The analysis reveals that enterprises that historically thrived on the hustle and bustle of office life may face unforeseen obstacles in the future of employment.
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geckoboard

How TV dashboards motivate our outbound call center

Mar 14, 2024 By Sam Gane In Geckoboard
Sean C, Director at Tempting Recruitment knew his sales team would perform better if they could see their KPIs in real-time. But he didn’t have the right solution yet. Sean tells us how he improved performance by installing a TV dashboard in his outbound call center. Sean has always understood the importance of tracking call performance data – especially in his recruitment agency, which processes a large volume of outbound calls.
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A New Take on Platform Preferences - REWORK podcast

Mar 13, 2024 By Basecamp In Basecamp
David Heinemeier Hansson recently revealed that he's making the switch from Apple to Android and trading in his Mac for a PC. In this week's episode, cofounders of 37signals Jason Fried and David Heinemeier Hansson discuss the shift in direction, the events that led to the change of platform, and what the company overlooked by being focused on the Apple ecosystem. Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on YouTube and X.
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monitask

Navigating Workplace Rules: Insight intoDisciplinary Infractions and What TheyMean for Employees

Mar 13, 2024 By Thomas Simon In Monitask
Disciplinary actions in the workplace refer to measures taken by employers to address employee behaviors or performance issues that violate company policies or standards. These actions are designed to correct and prevent undesirable conduct, ensuring a productive and safe work environment. The process is not merely punitive; it also serves an educational purpose, aiming to guide employees back to acceptable standards of conduct.
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InvGate

InvGate Renews SOC 2 Type II Certification

Mar 13, 2024 By Celeste Mottesi In InvGate
We’re pleased to announce that InvGate has recently renewed the SOC 2 Type II certification. This achievement shows our commitment to the industry’s best data protection and compliance practices. The SOC 2 standard was developed by the American Institute of Certified Public Accountants (AICPA). It consists of a third-party audit that evaluates how companies worldwide handle data privacy. Keep reading to learn how the renewal impacts you.
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troop messenger

Tech Solutions Reshaping the Roofing Industry in 2024: Innovations and Efficiency Gains

Mar 13, 2024 By Archana Dasa In Troop Messenger
The landscape of the roofing industry is undergoing a remarkable transformation, driven by a commitment to efficiency and sustainability. This evolution is marked by the adoption of groundbreaking innovations, including self-healing materials and advanced digital tools, heralding a new era for smarter and more resilient roofing solutions. Contractors now leverage sophisticated technologies, such as drones for aerial inspections and 3D modeling for unparalleled precision in measurements.
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insightful

Innovate or Stagnate: Skyrocket Your BPO Efficiency with Strategic Synergy

Mar 13, 2024 By Dora Ordanić In Insightful
Discover strategic synergy in BPO operations and Insightful's role in enhancing efficiency. Explore the challenges, solutions, and transformative impact of aligning goals, processes, and resources in the dynamic world of Business Process Outsourcing.
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insightful

Why Workstyle Analytics is an Absolute Must for Managing Remote Teams (& What Tools To Use)

Mar 13, 2024 By Dora Ordanić In Insightful
Explore the world of workstyle analytics and discover how it revolutionizes remote team management. From boosting productivity to enhancing collaboration, uncover the benefits of cutting-edge remote employee time tracking software tailored for modern work environments.
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